Human Resources Generalist

Job Summary

The HR Generalist supports Commonsense Childbirth’s (CSC) mission by executing the day-to-day functions of the Human Resources (HR) department including full-cycle recruitment, pay and benefits, employee relations and recognition, compliance, and risk management. This position also acts as a cultural ambassador for CSC, serving as a critical bridge between employees and leadership teams. As a result, the incumbent must act with integrity, diplomacy, and discretion. Candidates for this position should be inspired by working for an organization that centers social equity and fights for equitable health outcomes.

Commonsense Childbirth Inc. (CSC) is a 501(c)3 non-profit organization whose mission is to eradicate racial disparities in perinatal health by restoring deeply rooted networks of care and support. Our vision is to inspire change that protects human dignity. Commonsense Childbirth was founded by Jennie Joseph in 1997 who created The JJ Way®, a model to effectively reduce and improve outcomes for healthy mothers and children. CSC helps women and families have better birth experiences by caring for birthing people in our Clinics and Birth Center, training other care providers, creating the next generation of midwives at our School of Midwifery, and advocating for equitable birth outcomes through our National Perinatal Task Force. At CSC, we care for every person, every time.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Leverages HR technical knowledge and people skills to deliver a respectful, balanced, and supportive talent management experience to all levels of the organization. Creates systems and tools to embed consistent best HR practices and continuously improve HR delivery across the organization.
• Recognizes how CSC’s organizational structure, staffing patterns, and multi-state scope impacts service delivery and makes adjustments as needed.
• Collaborates with the Director of Operations to administer HR services including performance reviews, employee recognition programs, HR Operations Manual, Employee Handbook, and other organizational tools to sustain and improve a vibrant, engaged people operation.
• Adheres to the HR Calendar to deliver all HR services in a timely and compliant manner. Annually reviews the Calendar to adjust timing of activities when needed. Updates HR Operations Manual when processes change. Develops new employee policies when requested or required, proposing new language to the leadership team, then changes the Employee Handbook once a decision is final.
• Monitors federal, state, and local employment laws to maintain and update State Labor Law tracking tools. Advises and recommends any needed policy or system changes so that CSC remains compliant.
• Manages the full-cycle talent recruitment process, including updating job descriptions, sourcing appropriate job sites, and posting vacancies; collaborating with hiring managers to conduct interviews and make offers; and coordinating new hire onboarding and offboarding.
• Serves as the first point of contact for all employee relations issues. Determines the urgency and sensitivity to manage risk, relies on CSC policies and employment laws to propose solutions to the Director of Operations, then implements the final decision.
• Generates contracts for human resources services as requested.
• Administers CSC’s benefits for new hire elections, enrollment, qualifying events, and separations. Connects with vendors to respond to and resolve employee inquiries. Coordinates benefits renewal with brokers, schedules Open Enrollment presentations, reviews new plan year materials, regularly checks employee elections in HRIS for accuracy, and generates reports.
• Manages the 401(k) retirement program, including year end compliance tasks, completes Form 5500, and reviews and approves eligible participants.
• Completes bi-weekly payroll, communicating deadlines to employees and ensuring accuracy of all documentation. Responds to requests from external agencies regarding unemployment, wage and payroll tax information, coordinating with Finance as needed. Researches salary data for offers, budgets and other needs.
• Manages compliance-focused processes associated with CSC’s policies and federal, state, and local employment laws, such as FMLA, FLSA, PWFA, Title VII, ADA, and workers compensation.
• Designs and develops activities to train, recognize, and support employee development while maintaining records of employee education, certification, and related accomplishments.
• Manages the offboarding process, coordinating generation and receipt of final pay, return of CSC property, terminating benefits, generating COBRA notices as appropriate, and other tasks as required.
• Leverages Bamboo HR, other HR-related platforms, and office technology to complete recruitment, hiring, payroll, benefits, training and development, compliance, and separations.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, nonprofit sector, and employment law.
• Proactively runs reports on retention, turnover, employee satisfaction, and other metrics for leadership, recommending processes and activities for continuous improvement.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

Education and Experience:

• A minimum of four years of human resources experience as a HR Generalist, HR Manager, or HR Business Partner. Experience as a sole HR practitioner is a plus.
• Strong experience with multi-state employment law compliance.
• Evidence of successful partnership and collaboration across an organization
• SHRM-CP or SHRM-SCP is highly desired.
• Knowledge of how human resources participates in organizational audits.
• Direct end-to-end HRIS administrator experience. Knowledge of BambooHR is a plus.
• Experience delivering human resources in a community-based, multi-state nonprofit health organization or comparable institution preferred.
• Proficiency in G-Suite, Zoom, Monday.com, Canva, MailerLite, and other office technology tools and applications.

Knowledge, Skills, and Abilities

• Thorough knowledge of human resources principles, practices, employment laws and regulations.
• Strong proficiency leveraging an HRIS to perform full life cycle HR tasks.
• Demonstrated ability to execute talent management systems and processes.
• Strong analytical and critical thinking skills.
• A proactive, strategic mindset.
• Excellent verbal and written communication skills; interpersonal, negotiation, conflict resolution, and organizational skills; and flawless attention to detail.
• Track record of working successfully both as a sole practitioner and as part of department and organizational teams.
• Evidence of prioritizing tasks, establishing and meeting deadlines.
• Ability to prioritize tasks to establish and meet deadlines.
• Adheres to acting with integrity, professionalism, and confidentiality.

Location: CSC is based in Winter Garden, Florida. The HR Generalist is required to work onsite 2 days a week. More time may be spent onsite during onboarding and other special projects.

CSC is an equal opportunity employer, dedicated to diversity, equity, inclusion, and accessibility in all aspects of our work and work environment. Our mission to eradicate racial disparities in perinatal health and vision to inspire change that protects human dignity are values fully embodied in our equal employment opportunity policy.

We are committed to making the application process accessible to everyone. Please contact hr@commonsensechildbirth.org to let us know if you require an accommodation.

Benefits include employer-paid health, dental, and vision insurance for the employee, vacation, sick, and personal leave, and a 401(k) retirement plan.