Facilities Director

Established with the mission of providing access without barriers, Kaufman Music Center proudly programs a comprehensive musical experience for students, performers and audiences in New York and beyond. Merkin Hall, the Center’s intimate performance venue, provides unparalleled access to today’s most compelling artists, workshops, and competitions, offering students, artists and audiences alike the chance to share music at the highest level. Its acclaimed Artist-in-Residence program also gives those performers the resources to develop groundbreaking, multidisciplinary projects as well as educational opportunities to mentor and inspire. Kaufman Music Center continuously cultivates and nurtures new generations of artists through Special Music School, New York’s only K-12 public school prioritizing an intensive, immersive, and musically-focused education without financial barriers, as well as Lucy Moses School, Manhattan’s largest community performing arts school for students of all ages.

Kaufman Music Center is seeking a Facilities Director to lead its facilities department. The Facilities Director is responsible for maintaining awareness of all building activities and coordinating the day-to-day operations of the maintenance program and facilities team. Specific areas of responsibility will include daily operations, capital project management, and team management. This position will report to the Chief Operating Officer (COO) and oversee a building maintenance team of four full-time and one part-time.

Responsibilities:

Daily Operations:

• Conduct daily building inspections to ensure the environment is comfortable, well-maintained, safe, and welcoming and functioning in service of Kaufman Music Center’s constituents including students, families, artists, visitors, volunteers, and staff
• Plan and oversee the maintenance, repair, and general upkeep of KMC’s building, the Abraham Goodman House
• Develop an achievable preventive maintenance program in alignment with best practices in the industry and with approved budgets. Identify opportunities to improve current practices at KMC and work with the COO to implement them
• Work with the COO on development of the facilities budget and monitor and manage expenses against approved budgets
• Work with the COO to negotiate and evaluate contracts for facilities infrastructure including construction, preventive maintenance, building systems and equipment
• Maintain excellent business relationships with vendors
• Operate as a visible, collegial presence taking care to learn about KMC’s many programs and the teams that support them. Seek to collaborate on areas where facilities and program work intersect and be responsive to colleagues and community stakeholders
• Ensure compliance with Local, State and Federal laws, codes, permits and standards for building operations and safety
• Act as the Center’s liaison for external relations with NYC departments (police, fire, sanitation and building inspectors). Proactively seek feedback as necessary and work with the COO to promptly clear any violations and implement recommended improvements
• Work with the School Safety Team to comply with all safety and security regulations and support school day drills
• Schedule required annual inspections and ensure timely follow up/registrations
• Maintain inventory of building equipment and supply, replenishing as needed

Capital Project Management:

• Work with the COO to prioritize and implement capital and infrastructure improvement projects
• Participate in budget development for near-term and long-term capital projects and manage expenses on approved capital budgets
• Provide progress and completion reporting as needed to the COO and Development colleagues in support of ongoing capital fundraising efforts
• Regularly attend construction planning meetings as needed and conduct contractor and vendor walkthroughs of the facility
• In partnership with the COO, act as the main point of contact for the building and our operations

Team Management:

• Recruit, hire, and manage the maintenance staff. Team mentorship and knowledge sharing is an expected and essential component of this position
• Prepare monthly team schedule, reconcile and approve weekly payroll, and review and approve time off requests in a timely manner
• Help prioritize and manage the workload of the maintenance team
• Provide regular training and clear instruction on new processes and clearly communicate expectations around work orders as well as routine and special maintenance
• Maintain an open door/open line relationship with the maintenance team, responding to questions promptly
• Ensure that the maintenance team is adequately informed of building activity

Requirements:

• At least five years of facilities experience
• Experience with project management, future planning for facility usage and construction
• Must hold or be willing to acquire certifications and certificates of fitness as required, including A-35, S-12, S-13, and S-95
• Hands-on knowledge of building system operation with excellent understanding of electrical, plumbing, carpentry, and HVAC systems with the ability to troubleshoot and make basic repairs and replacements in-house
• Ability to read blueprints, designs and drawings
• Excellent interpersonal and customer service skills
• Comfort regularly communicating over email, text, phone, video conferencing, and in-person
• Previous experience managing a team
• Ability to work a flexible, non-regular schedule which may include nights, weekends, and holidays and a willingness to be on-call in response to unexpected or emergency situations
• Previous experience in a school, concert hall, or creative non-profit is desirable