Director of Residential and Clinical Services Director of Residential and Clinical Services

Director of Residential and Clinical Services

You will lead programs serving youth who have experienced trauma, family disruption, and system involvement, and you will see the impact of your leadership in real, measurable change.

Vera Lloyd Presbyterian Family Services – Monticello, AR

Full-time Exempt Leadership Position

• Salary Range: $88,000–$95,000 based on licensure and experience
• Excellent Benefits Package
• Retirement Matching
• Professional development and training opportunities
• Mission-driven, supportive work environment
• ** This position is located on our campus in Monticello, AR. Monticello offers low cost of living, short commutes, outdoor recreation, and a close-knit community
• ** Applicant must have a current clinical license in Arkansas in good standing (LCSW, LPC, LPE, LMSW, LAC )

Vera Lloyd is seeking an experienced and mission-driven Director of Residential and Clinical Services to lead the daily operations, residential programs, and clinical services on our Monticello campus. This senior leader plays a key role on the Executive Team and ensures our mission—to heal, prepare, and empower children, youth, and families—is carried out with excellence every day.

If you are a collaborative leader with strong experience in residential, clinical, and administrative settings, and a passion for serving youth, this is an opportunity to make a lasting impact.

Why This Role Is Different

Vera Lloyd is a mission-driven nonprofit where clinical leadership is respected, supported, and given the authority to actually shape how care is delivered.

The Director of Residential and Clinical Services is not buried in paperwork all day. You will lead a strong team, influence real clinical outcomes, and have direct access to the CEO and leadership team to advocate for what clients and staff need.

If you are tired of feeling stuck inside a system that does not let you practice the way you were trained, this role gives you room to lead, innovate, and build something meaningful.

Key Responsibilities:

You will not be doing this alone. The Director is supported by an experienced CEO, program supervisors, administrative staff, and a maintenance team. This role focuses on leadership and clinical direction, not carrying the entire organization on your shoulders.

This role is structured to be sustainable. On-call responsibilities are shared, and administrative and facilities staff handle day-to-day operations so the Director can focus on leadership and clinical quality.

• Provide leadership and oversight for all residential and clinical operations on campus.
• Ensure high-quality, mission-focused programming that meets licensing, COA, and professional standards.
• Oversee clinical services and the mental health needs of all clients.
• Recruit, supervise, support, and develop staff; maintain a positive, high-performing work culture.
• Monitor program performance, budgets, staffing, and census; take corrective action as needed.
• Maintain strong relationships with referral sources and grow campus census.
• Lead staff training to ensure ongoing development and competency.
• Oversee all compliance with DHS, state and federal laws, licensing standards, Medicaid/insurance requirements, and funder expectations.
• Maintain campus buildings and grounds in partnership with Maintenance staff and contractors.
• Provide on-call support within a shared leadership rotation and serve as backup during crises.
• Lead the Council on Accreditation (COA) process and participate actively in Continuous Quality Improvement.
• Represent the agency at board meetings, community events, and with key stakeholders.
• Monitor RFP/RFQ opportunities and coordinate submissions with staff.
• Keep the CEO informed through consistent communication and reporting.

Required Qualifications

• Master’s degree from an accredited university.
• LCSW, LPC, LPE, LMSW, LAC
• Demonstrated leadership experience
• Clinical supervisory experience.
• Strong computer and software proficiency.
• Ability to pass all background checks and drug screenings.
• Valid driver’s license meeting DHS safety standards.

Preferred Qualifications

• Demonstrated leadership experience
• Experience managing a therapeutic residential facility.
• Familiarity with Medicaid and private insurance.
• Experience in a behavioral health clinic.
• Experience with COA or similar accreditation processes.

Knowledge, Skills & Personal Attributes

• High integrity and strong ethical standards.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational, time management, and leadership abilities.
• Commitment to teamwork, staff development, and diversity awareness.
• Ability to manage crises, adapt to changing needs, and work independently.

Additional Information

• We welcome candidates from outside Southeast Arkansas. Flexible start dates are available. We actively support new leaders in transitioning to Monticello and integrating into the community.
• We believe strong leadership requires rest, balance, and support. Vera Lloyd actively works to prevent burnout in its leadership team.
• Preferred candidates will live within 60 miles of the Monticello campus
• Position is salaried and at times may require more than 40 hours per week.
• Full-time, Monday–Friday with on-call rotation for crisis management.
• Regular attendance is required.
• Six-month probationary period.

About Vera Lloyd

Vera Lloyd Presbyterian Family Services has served Arkansas children, youth, and families for more than 100 years. Our Monticello campus provides healing, safety, and opportunity for young people who need support to thrive.

Vera Lloyd is a locally governed nonprofit with a hands-on Board and leadership team that prioritizes clinical integrity, staff support, and client outcomes over volume and billing.

https://www.veralloyd.org/

How to Apply

Submit your résumé and a brief cover letter describing your leadership experience and interest in this role.

Keyword: residential treatment, clinical supervisor, behavioral health, youth services, program director, trauma-informed care, COA accreditation, residential services, mental health leadership, DYS, DCFS, therapeutic residential, Community Reintegration, Foster Care, QRTP, mental health

• Salary Range: $88,000–$95,000 based on licensure and experience
• Excellent Benefits Package
• Retirement Matching
• Professional development and training opportunities
• Mission-driven, supportive work environment