Development Manager

OUR HOUSE NYC is New York City's only dedicated grief support center. We provide comprehensive, compassionate services to children, teens, and adults navigating the death of someone close—offering support groups, community education, and resources to help grievers find hope and healing.

We are a young nonprofit with ambitious goals: to build an enduring resource for grief support in our city. Our small, mission-driven team is in our first full year of operations, creating the systems, culture, and programs that will serve thousands of New Yorkers with care, consistency, and excellence.

Job Summary

OUR HOUSE NYC is seeking a highly organized, proactive, and systems-minded Development Manager to serve as a key partner to the Director of Development. This role is ideal for someone who thrives in a growing organization and is excited to help build and operationalize a comprehensive fundraising program.

The Development Manager will support and execute across all revenue streams - including individual giving, institutional funding, corporate partnerships, and events - while helping to identify and qualify new funding opportunities. This role will also support the development infrastructure, including CRM management, reporting, and internal systems that drive fundraising effectiveness.

This is a highly collaborative and externally facing role. The Development Manager will help represent OUR HOUSE NYC to donors, partners, and community members, communicating the organization’s mission with compassion and professionalism.

As the second development hire, this individual will play a critical role in strengthening systems, building pipelines, and enabling sustainable revenue growth.

Primary Responsibilities

Development Operations & CRM Management

• Own and manage the fundraising CRM, ensuring data integrity, accurate tracking, and system optimization
• Build and maintain dashboards, reports, and pipelines to support decision-making and revenue tracking
• Oversee gift processing, acknowledgments, and donor records with a high level of accuracy and timeliness
• Manage donor segmentation, lists, and moves management tracking
• Partner with bookkeeper to reconcile revenue and maintain accurate reporting systems
• Develop and improve internal processes, workflows, and documentation for development operations

Fundraising Execution & Cross-Channel Support

• Support execution across all fundraising streams, including:
  • Individual giving (appeals, stewardship, donor communications)
  • Institutional giving (grant tracking, reporting, research support)
  • Corporate partnerships (sponsorship tracking, fulfillment, outreach support)
  • Special events (logistics, registration, follow-up, reporting)
• Project manage timelines and deliverables across multiple fundraising initiatives
• Draft and prepare materials including donor communications, reports, and proposals

Institutional Giving & Strategic Partnerships

• Identify, research, and qualify new institutional funding opportunities, including foundations, corporate partners, and public funding sources
• Build and manage a pipeline of prospective funders and partners aligned with organizational priorities
• Track pipelines, deadlines, and reporting requirements to support timely and strategic submissions and outreach
• Support development of grant proposals, sponsorship outreach, and funder reports in partnership with the Director of Development
• Maintain organized grant and partnership materials, including proposals, boilerplate language, and internal resources
• Conduct prospect research and gather insights to strengthen funding strategies
• Track and support fulfillment of sponsorship benefits to ensure strong partner stewardship

Donor Stewardship & Communications

• Support donor stewardship efforts, including acknowledgments, impact reporting, and ongoing engagement
• Help develop and maintain clear, consistent, and compelling communications across donor segments
• Serve as a point of contact for donor inquiries and relationship coordination
• Present and communicate OUR HOUSE NYC’s mission, programs, and impact to a variety of audiences - including donors, partners, and community members - in a concise, compassionate, and professional manner
• Represent the organization with sensitivity and confidence when engaging with individuals impacted by grief

Events

• Support planning and execution of fundraising events, including logistics, registration, and follow-up
• Support third-party and community-led fundraising events, including outreach, coordination, and stewardship of event hosts
• Manage event systems and tracking, including attendee data, revenue, and post-event reporting
• Coordinate timelines, materials, and internal communications to ensure seamless execution
• Support donor and participant stewardship related to events, including communications and acknowledgments
• Assist in maximizing engagement and revenue through effective follow-up and data tracking

Basic Qualifications

• Bachelor’s degree or equivalent experience; 3–5+ years in nonprofit development or a related field
• Strong writing and communication skills, with the ability to convey complex information clearly to diverse audiences
• Experience with nonprofit CRM/database systems and comfort managing data, reporting, and workflows
• Highly organized and detail-oriented, with the ability to manage multiple priorities and meet deadlines independently
• Proactive, resourceful, and solutions-oriented; able to navigate ambiguity and build/improve processes
• Comfortable presenting and communicating with a range of audiences in a compelling, compassionate, and professional manner
• Proficiency in Microsoft Office and Google Workspace tools and ability to learn new systems quickly
• Demonstrated reliability and follow-through, with strong ownership of responsibilities
• Calm, grounded presence and comfort engaging with individuals impacted by grief
• Commitment to Justice, Equity, Diversity, and Inclusion, and alignment with the mission, vision, and values of OUR HOUSE NYC

OUR HOUSE NYC is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds and experiences.

• Flexible Time Off Policy (Unlimited PTO) – We trust our team to take the time they need to rest and recharge. Staff are encouraged to take a minimum of 15 days off annually, in addition to a week-long office closure during the winter holidays and recognized federal and state holidays.
• Hybrid Work Schedule – Typically 2–3 days per week in our New York City office, with flexibility for remote work.
• Comprehensive Health Coverage – Medical, dental, and vision plans are covered by OUR HOUSE NYC.
• Retirement Savings – Access to a 403(b) retirement plan.
• Public Service Loan Forgiveness (PSLF) – Eligible employer for federal student loan forgiveness programs.
• Mission-Driven Work Environment – Join a collaborative, compassionate team providing critical grief support to individuals and families.