Coordinator of Workforce Partnerships

Full-Time, $60-75k Salary, Non-Exempt, Hybrid (Up to 3 days/week in person), Full benefits from Day 1

Organization Overview

Breaktime (www.breaktime.org) is a 501(c)(3) non-profit working to break the cycle of young adult homelessness by equipping young adults with the job and financial security they need to establish housing security. Our vision is a world without young adult homelessness. By providing employment, wraparound services, and financial support, Breaktime ensures that every young person has the tools they need to achieve job, financial, and long-term housing security.

Role and Responsibilities

Overview: The Coordinator of Workforce Partnerships will be an integral member of the Workforce Partnerships team (WFP), focusing on the host-site partnerships component. This includes prospecting, onboarding, managing, and sustaining relationships with workforce partners.

Responsibilities:

Host-Site Outreach and Engagement (45%)

• Proactively identify and research mission-aligned businesses and non-profits to build a robust pipeline of potential "Liftoff" host sites.
• Execute high-volume outreach (calls, emails, networking) to convert cold leads into introductory presentations that articulate the value proposition of the Breaktime model to prospective partners.
• Serve as the primary brand ambassador at community and industry events to generate new partnership leads and increase Breaktime’s visibility in the workforce ecosystem in collaboration with the Community Outreach team.
• Support the Programs Leadership through the closing process by helping draft Memorandums of Understanding (MOUs) and assisting with the communication of partnership terms.
• Facilitate Prospective Liftoff Partnership presentations and Host Site Orientations to ensure sites fully understand Breaktime’s mission, model, theory of change, and their role to successfully support Associates in their Liftoff placements.
• Create the warm handoff between newly onboarded Host Site partners and the Coordinator of Workforce Placements.

Host-Site Management (40%)

• Conduct site visits and interviews to assess the physical safety, organizational cultural alignment, and mentorship capacity of potential partners against Breaktime’s quality standards.
• Act as the primary intermediary for all current and future host sites, conducting regular check-ins to ensure partner satisfaction and address any operational friction.
• Implement a structured "Partner Success" cadence to ensure high renewal rates of MOUs and the continued availability of placement slots.
• Monitor and track Memorandums of Understanding (MOUs) expiration dates, ensure compliance with the agreed-upon expectations, and identify and troubleshoot concerns as they arise with the Manager of Workforce Partnerships.
• Maintain a system that provides real-time Host Site capacity information to the program and informs the partner recruitment and retention strategy.
• Act as the main liaison and primary point of contact for all Host-Site supervisors in collaboration with the Coordinator of Workforce Placements (who serves as the Associate’s primary support).
• Engage host-site partners in a way that is fruitful and contributes to the overall relationship with Breaktime
• Create a cadence for engagement events and opportunities

Program Operations & Administrative Responsibilities (15%)

• Maintain detailed records of the life of the partnership, from initial lead contact to signed MOU, ensuring all data is "real-time" and accurate in Salesforce.
• Provide weekly updates to the Manager on lead conversion rates, pipeline health, and upcoming MOU expirations to inform departmental strategy.
• Maintain a record of partners to provide accurate monthly billable hours to support Finance in partner invoicing.
• Support the design and implementation of responsive data management processes that evolve in alignment with programmatic needs and priorities.
• Maintain a high-touch feedback loop with the Coordinator of Workforce Placements to ensure a "360-degree" view of every site; ensure that employer feedback (managed by WFP) and Associate progress (managed by Placements) are aligned to support long-term site retention.
• Cross-departmental collaboration for all WFP campaigns.
• Other duties as assigned.

Reports to: Manager of Workforce Partnerships

Job Requirements

The Coordinator of Workforce Partnerships is a dynamic, mission-driven relationship architect who effectively balances the hustle of strategic outreach with a deep commitment to Young Adult Workforce Development. A resourceful networker and savvy communicator, they thrive on building bridges between the business community and Breaktime’s mission, creating sustainable pathways to disrupting the cycle of young adult homelessness through meaningful professional opportunities for young adults.

Qualifications:

• Bachelor’s Degree in a related field AND 2+ years of experience in sales, recruitment, or partnership procurement. OR, in lieu of a degree, 4+ years of combined professional and lived experience that demonstrates a track record of success in relationship management and outreach.
• Relationship Management: Demonstrated success in lead generation and account retention, with experience navigating the "closing" process of MOUs or contracts.
• Communication: Exceptional pitching and negotiation skills, with the ability to articulate a complex value proposition to diverse stakeholders in the business community.
• Organizational skills: Excellent time management and task prioritization.
• Adaptability: A self-starter who is comfortable with high-volume outreach and possesses the persistence to overcome gatekeepers and objections.
• Interpersonal skills: High emotional intelligence and influential presence; able to build trust quickly and maintain high-retention relationships in a fast-paced environment.
• Analytical thinking: Ability to interpret pipeline metrics to self-correct outreach strategies and meet quarterly partnership goals.
• Operational Rigor: Strong attention to detail regarding contractual compliance, invoicing cycles, and data integrity.
• Advanced experience with Salesforce (or similar CRM) for pipeline management and data-driven reporting; proficiency in the Google Workspace suite.
• A persistent and compelling advocate for young adults (18-25 year olds), with the ability to work flexibly (including evenings/weekends for events) and travel across the state for prospecting. Travel reimbursement provided.
• Strong alignment with Breaktime’s values of Young Adult First, Radical Inclusion, and Collaborative Innovation.

Breaktime carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

We value and welcome equivalent lived and professional experience. Research suggests that qualified women, marginalized identities, Black, Indigenous, and/or Persons of Color (BIPOC), may self-select out of opportunities if they don’t meet 100% of the job requirements. We believe in diversity and inclusivity at Breaktime, and encourage candidates from various backgrounds to apply if they believe they have the necessary skills to thrive in this role.

Breaktime champions radical inclusion. We strive to be an organization where everyone feels welcome, particularly those who are most often excluded and discriminated against. As an Equal Opportunity Employer, Breaktime does not discriminate in its employment decisions on the basis of housing status, race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity, gender expression, or any other basis that would be in violation of any applicable federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Breaktime prides itself on our supportive, flexible, and rewarding work environment. We offer valuable benefits such as unlimited paid time off, Summer Fridays, 401k matching, 100% employer-paid health, dental, and vision insurance, Flexible Savings Accounts, and flexible hybrid work. Breaktime is rapidly expanding, and we believe there are significant opportunities for growth.