Facilitator/Counselor, Bartlett Substance Recovery Service (DOM-Infectious Diseases)

Affiliated Office Address

Baltimore, MD, United States

Requisition ID

122204

Date Created

August 17, 2026

Job Function

Health Care

Exempt Status

Non-Exempt

Shift Type

Full Time

Schedule

M-F 8:30am-5pm

Worksite

04-MD:School of Medicine Campus

Work Modality

On-site: 90-100% of hours worked on-site

We are seeking a Facilitator/Counselor, Bartlett Substance Recovery Service to serve as a Facilitator/Counselor for the Bartlett Substance Recovery Service within the East Baltimore Bartlett Infectious Diseases Clinic’s RESTORE Recovery Support Service. RESTORE is a multidisciplinary team that supports the clinic in delivering addiction treatment to Bartlett patients through evidence-based medications, harm reduction strategies, individual and group counseling, and care approaches that address the social determinants that affect health and well-being.

Under the direct supervision of the Program Manager, the CAC-AD will ensure fidelity to established protocols and provide evidence-based care and support that promotes participation in addiction and infectious disease treatment for a highly vulnerable patient population. The CAC-AD will be responsible for the day-to-day operations of RESTORE, maintain a visible and intentionally destigmatizing presence in the clinic, and treat all patients and colleagues with professionalism, respect, and compassion.

In addition to maintaining professional certification, the individual in this role will be expected to engage in ongoing learning related to infectious diseases and addiction care, as directed by the Program Manager.

Specific Duties & Responsibilities

Program Facilitation (40%)

• Maintain a professional presence and ensure the ongoing availability of RESTORE services in Bartlett.
• Oversee the day-to-day administration and implementation of the RESTORE program in accordance with established protocols.
• Serve as a liaison between the RESTORE treatment team, patients, and Bartlett clinic RNs, APPs, MDs, and staff to support accurate, timely, and bidirectional communication regarding care plans.
• Assume primary responsibility for the patient tracker/registry to ensure all patients are monitored appropriately, no one is overlooked, and all documentation and assigned tasks are completed in a timely manner.
• Prepare for and facilitate weekly interdisciplinary treatment team meetings and communicate treatment plans to relevant care teams.
• Verify the completeness and accuracy of all data collection, documentation, and tracking related to RESTORE team activities.
• Maintain proficiency in relevant software systems, including Epic, REDCap, Excel, Outlook, MS Word, and HIPAA-compliant messaging platforms, and provide technical support to patient navigators as needed.
• Maintain working knowledge of clinic resources and actively pursue collaborative opportunities with nursing, social work, pharmacy, psychiatry, and other relevant services.

Direct Provision of Recovery Support Services as a CAC-AD (60%)

• Actively engage individuals referred to RESTORE and support retention in addiction and infectious disease care that is responsive to their life circumstances and stage of change.
• Serve, alongside the patient navigator, as a primary point of contact for the RESTORE program, responding promptly to calls and messages.
• Collaborate closely with the interdisciplinary RESTORE treatment team and implement team recommendations.
• Provide individual addiction counseling consistent with treatment plans, evidence-based practices, risk mitigation principles, and a strong respect for patient autonomy.
• Facilitate weekly educational support groups for Bartlett patients who use drugs, alcohol, and/or nicotine, in consultation with the program manager and collaborating psychiatry team members.
• Support patient adherence to scheduled appointments and medications and reinforce instructions provided by medical staff.
• Facilitate warm handoffs to higher levels of care and support re-engagement in Bartlett-based services when appropriate. This may include accompanying patients to community-based services such as skilled nursing facilities, residential recovery programs, alcohol detoxification programs, methadone treatment program intakes, hospitals, and emergency departments.
• Maintain familiarity with Hopkins and community-based resources that address addiction-related and social determinants of health barriers experienced by Bartlett patients.
• Model and promote destigmatizing, evidence-based, risk-mitigation-informed care within the Bartlett practice.
• Document all required activities in the Electronic Medical Record, CareWare, REDCap, and other registries or tracking systems as needed.

Minimum Qualifications

• Bachelor's Degree in Psychology, Social Work or another related field.
• At the time of hire, qualified candidates must possess one or more of the following which are recognized by the MD Board of Professional Counselors and Therapists: Alcohol and Drug Trainee status, CSC-AD, CAC-AD, LGADC, LCADC, LGPC, LCPC, or LCSW.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Minimum of three years of direct care for people who use drugs and alcohol.
• Minimum of one year of meaningful experience with HIV, viral hepatitis, and medical/social consequences of drug and alcohol use.
• Lived personal experience with drug/alcohol use and sustained recovery. Willingness and capacity to share appropriate and helpful aspects of personal experience with substances and recovery while maintaining ethical responsibility, advocacy, mentoring and education, recovery and wellness support, and risk mitigation principles.
• Additional education may substitute for some experience, to the extent permitted by the JHU equivalency formula.
• People living with HIV and/or conditions related to drug/alcohol use are strongly encouraged to apply.

Classified Title: Substance Abuse Counselor

Job Posting Title (Working Title): Facilitator/Counselor, Bartlett Substance Recovery Service (DOM-Infectious Diseases)

Role/Level/Range: ACRP/03/MA

Starting Salary Range: $17.54 - $30.65 HRLY ($57,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: M-F 8:30am-5pm

FLSA Status: Non-Exempt

Location: School of Medicine Campus

Department name: SOM DOM Infectious Disease

Personnel area: School of Medicine

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements

Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.