REGISTRAR/EDUCATION ASSISTANT

The Organization:

Founded in 1965, Wave Hill is a 28-acre public garden and cultural center overlooking the Hudson River and Palisades, in the Riverdale section of the Bronx. Its mission is to celebrate the artistry and legacy of its gardens and landscapes, to preserve its magnificent views and to explore human connections to the natural world through programs in horticulture, education and the arts. The Education Department provides hands-on learning experiences for children, youth, teachers, and intergenerational groups of visitors in the arts and sciences to educate and inspire life-long learners.

Position Summary:

Reporting to the Director of Education, the Registrar/Education Assistant serves as the main point of contact for all Education inquiries, maintaining the departmental calendar and overseeing the reservation process for all school and camp visits. The position works closely with program managers to ensure successful planning, execution and post-program reporting for all education programs, including the Family Art Project, school and camp field trips and youth development internships.

The ideal candidate must possess excellent communication and customer service skills, a welcoming and outgoing demeanor, and the ability to juggle multiple and diverse assignments in a fast-paced environment.

Responsibilities:

• Provide general administrative duties for the Director such as making room reservations, and coordinating catering and technology needs and expenses
• Under the supervision of the Director of Education supports key departmental projects such as benchmarking programmatic costs, digitalizing and archiving departmental documents and researching to inform our outreach to school communities, families and youth.
• Respond to all departmental inquiries about reservations, programs and internships via the education and school program email accounts
• Ensure Education’s programs are accurate and process payments using our reservation system
• Use Altru to update and maintain department’s databases, and build and utilize queries
• Provide the department with monthly reports and quarterly statistics on educational programs
• Coordinate with managers the ordering of department supplies and track expenses and inventory
• Process and track department expenses including check requests, and maintain an updated department ledger
• Schedule all school field trips and oversees the general education calendar to reduce under or overbooking of programs.
• Greets self-guided school groups and review Wave Hill’s policies with them
• Related duties as needed.

Requirements:

• Bachelor’s degree (or Associate’s Degree plus commensurate experience)
• 1 to 2 years’ experience in an office environment
• Ability to handle multiple projects and fulfill a high volume of incoming requests, phone calls and emails, related to a variety of departmental
• Welcoming, warm personality and superior customer service skills
• Excellent verbal and written communication and ability to converse with audiences of all ages
• Experience at a cultural institution and/or interest in the education field a plus
• Proficient in Microsoft Office Suite and experience using Altru or other CRM/ticketing and membership database
• Able to work successfully individually and as a member of a team
• Strong organizational and time management skills

This position is subject to a collective bargaining agreement.

Diversity Equity and Inclusion at Wave Hill:

Wave Hill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Wave Hill is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, programs, and activities. To request a reasonable accommodation, contact humanresources@wavehill.org

Health, dental and vision insurance; paid time off, 401k, pension plan and life insurance