Patient Navigator /Front Desk Coordinator

Work in a place where relationships come before the bottom line - where people, purpose, and

community drive everything we do. Conejo Free Clinic, a 501(c)(3) nonprofit, is a

volunteer-powered clinic providing free medical, dental, and legal services to uninsured and

underserved individuals in Ventura County. This is the place you want to work if you are

passionate about community impact and expanding access to care.

Position Overview

The Patient Navigator provides a welcoming front desk experience while guiding patients

through appointments, referrals, and follow-up care. Working closely with clinic staff and

volunteers, this position will help coordinate patient flow and ensure patients stay connected to

needed services.

Key Responsibilities

• Greet and support patients during check-in and visits
• Answer phones, take messages and schedule appointments
• Coordinate referrals for specialty care, including mammograms, imaging, and

diagnostics

• Organize charts and files
• Track screenings and follow-up to support continuity of care
• Connect patients to internal programs and community resources
• Support outreach events and pop-up clinics as needed
• Assist with data tracking and basic reporting

Qualifications

• Strong organization and communication skills
• Warm, welcoming approach with diverse patient populations
• Detail-oriented with strong follow-through
• Proficiency in Google Workspace
• Bilingual in Spanish and English required
• Healthcare or front desk experience preferred but not required
• Passion for serving underserved communities

No Benefits as we are a Non Profit Free Clinic

Bilingual - English/Spanish