IT Consultant

Project Housing, Land, and Property (HLP) Support Units Pilot Project in Syria

Reports to Project Manager

Type Short-term consultancy (estimated working days: 30)

Location Syria - Damascus

Language Arabic (native or fluent), English (professional working proficiency)

Starting Date 15.10.2025

Application deadline 14.10.2025

Background

The Support Units project aims to strengthen housing, land, and property (HLP) rights protection

and access through tailored services and capacity-building. Core components of the project

involve establishing referral systems, managing spatial and legal data, and developing user-

friendly digital tools that enable communities, practitioners, and institutions to access and

exchange information.

To achieve this, the project requires the expertise of an IT Consultant to design, maintain, and

improve digital platforms and ensure compliance with data protection standards.

Objectives of the Consultancy

The IT Consultant will support the development, maintenance, and security of the Support Units’

IT infrastructure, including referral systems, data platforms, and information-sharing tools. The

consultant will ensure the systems are functional, user-friendly, and sustainable beyond the

project duration.

Scope of Work / Tasks

The IT Consultant will:

1. System Development and Maintenance

o Design, test, and maintain the digital referral system.

o Ensure integration of HLP datasets into user-friendly digital formats.

o Develop secure storage, backup, and access protocols.

2. Technical Support and Troubleshooting

o Provide ongoing technical support to project staff in Syria and remotely.

o Troubleshoot system issues and apply timely fixes.

o Monitor system performance and recommend upgrades or improvements.

3. Data Security and Compliance

o Implement EU-standard data protection and privacy protocols (GDPR-compliant).

o Develop user permission frameworks to control access.

o Ensure sensitive data is encrypted and securely stored.

4. Capacity Buildingo Train project staff and partners on the use of referral and data systems.

o Produce manuals, guides, and tutorials for sustainability.

5. Documentation and Reporting

o Document system design, procedures, and updates.

o Submit monthly reports on IT operations, challenges, and improvements.

o Deliver final documentation and a handover package at project closure.

Deliverables

 Functional and tested digital referral system.

 Secure and regularly updated data management infrastructure.

 Training sessions delivered and user manuals produced.

 Monthly IT maintenance and troubleshooting reports.

 Final handover documentation.

Timeline & Estimated Input

• Duration: October – December 2025
• Estimated input: about 30 working days, distributed over the period based on activity needs.

Eligibility Requirements

 University degree in IT, Computer Science, Information Systems, or related field.

 Minimum 5 years’ experience in IT system development and maintenance.

 Proven expertise in database management, data security, and GDPR compliance.

 Experience working with NGOs, development organizations, or humanitarian actors

(desirable).

 Strong communication skills and ability to train non-technical staff.

 Fluency in English and Arabic preferred.

Application Requirements

Interested candidates are invited to submit:

• CV
• Technical offer (short statement of relevant experience and proposed approach).
• Financial offer (daily rate in EUR, inclusive of all costs and total cost for 30 days).

Submission:

Use this form: https://docs.google.com/forms/d/e/1FAIpQLSdX7yPfz53lIAMIjT5aZY2qUQ2MoBJf_cXeSvMzZnzONY68DQ/viewform

if you have any questions please contact info@syrbanism.com