RADCo Intake Specialist

MISSION & VALUES

EDC Mission

Eviction Defense Collaborative (EDC) works to prevent homelessness before it starts by providing compassionate, high‑quality legal assistance, rental assistance, and supportive services to San Francisco tenants facing eviction or housing instability. We believe that housing is a human right, and we strive to ensure that every San Franciscan has meaningful access to justice and the resources needed to remain safely housed.

EDC GREAT Values

• Gratitude – Valuing one another’s contributions and recognizing the impact of our collective work
• Responsibility – Acting with accountability, integrity, and sound stewardship of public resources
• Excellence – Delivering high-quality, accurate, and mission-driven work
• Adaptability – Responding effectively to evolving systems, policies, and community needs
• Trust – Building confidence through transparency, reliability, and respect

JOB SUMMARY

The RADCo Intake Specialist is an integral part of the Rental Assistance Disbursement Component (RADCo) team and EDC’s Right to Counsel Services with the common goal of preventing eviction and homelessness to San Francisco’s tenants and residents who are most vulnerable to homelessness. Intake Specialists serve as the first point of contact for potential RADCo clients and play a key role in connecting them to EDC’s financial assistance and legal support services to promote long-term housing stability

Because we strive to be barrier-free and client-centered, the position requires an individual who truly enjoys working with people, has the skills and capacity to respond in an empathetic and respectful way to clients who are often in crisis, and who can work effectively in a collegial and fast paced environment.

The employee will work closely with the Litigation team to ensure clients are supported in their efforts to secure rental and/or litigation assistance.