Program Coordinator

Downtown Worcester BID is seeking to fill a full-time position (40 hours per week) with an experienced and qualified individual to work with our Program Director by assisting with program coordination. This is an exciting opportunity to work on a variety of important programs for many different stakeholders in Downtown Worcester, alongside other experts in the field. The position will be responsible for planning, coordinating, and execution of many different programs including public events, public art, beautification projects, wayfinding, lighting, and more.

Attention to detail and problem solving is essential to make sure programs are set up and executed for success working alongside vendors, local businesses, visual and musical artists, all within the municipal boundaries and laws. This position will involve lots of communication and collaboration with different teams, individuals, and businesses. The individual must have the ability to be flexible with their schedule seeing as they will need to be on-site for the project execution, which sometimes could be nights and weekends.

As one of a team of five, this position offers a unique opportunity for direct experience with and learning about the many dimensions of running a small, mission-driven non-profit organization—all in a flexible, supportive culture that values integrity and believes work should be both fun and collaborative.

DUTIES AND RESPONSIBILITIES

• Define project requirements, scopes, objectives, maps and work-plan
• Coordinate internal and external resources to ensure the project remains within scope, schedule, budget, by the deadline
• Analyze project progress and adapt when necessary to achieve optimal results
• Assign roles and tasks to team members, and keep team members informed of developments
• Execute day-of operations for BID projects and events
• Vendor/local business coordination
• Visual/musical artist coordination
• Assisting other organizations/businesses with events within the BID boundaries

QUALIFICATIONS AND SKILLS

We are looking for candidates with the following skills and experience:

• 1–3 years of professional experience; Bachelor’s Degree preferred
• Ability to manage multiple projects and deliverables
• Ability to conceptualize complex concepts and eye for detail
• Experience in or a strong interest in local tourism
• Experience with art and lighting installations
• Experience with event production
• Proficiency in all the usual systems and software (MS Office Suite, Adobe Acrobat, etc.)

This is an in-person position, located at the BID’s Downtown Worcester office in the historic Printers Building. Based on demand, special events and other needs, the role will require work at varied (but pre-scheduled) hours/days, including occasional evenings and weekends.

SALARY RANGE

Full-time, 40 hours per week, $54K. Includes benefits: Health and dental benefits, health savings account, vacation, disability and life insurance, 401k w/employer match.

EXPECTED START DATE

December 2026

Candidates should email a resume and a cover letter outlining relevant experience to hiring@downtownworcester.org by Friday, October 30, 2026. Applications will be accepted until the position is filled, with priority given to those received by this date

Full-time, 40 hours per week, $54K. Includes benefits: Health and dental benefits, health savings account, vacation, disability and life insurance, 401k w/employer match.