Benevolence Director

OVERVIEW

The Benevolence Director serves as a strategic leader of Princeton Alliance Church’s local outreach efforts, driving the operational success of both food distribution and vehicle assistance programs.

ROLE SUMMARY

This role is defined by a dual focus on logistical excellence and spiritual discipleship, as the Director is responsible for recruiting, training, and mentoring a diverse volunteer base that serves over 250 households monthly.

Beyond managing food procurement, inventory, and vehicle transfers, the Director acts as a vital community ambassador, securing external funding through grant writing, cultivating partnerships, and ensuring every client interaction is rooted in dignity and compassion.

RESPONSIBILITIES

Food Pantry

• Coordinate weekly orders and determine produce and dry goods needs based on order volume.
• Oversee the acquisition and inventory of food and pantry supplies.
• Manage donations, orders, and inventory in the SmartChoice database.
• Lead the execution of weekly food distributions, including on-site distribution and deliveries (seniors, motel, and Princeton Theological Seminary).
• Provide on-the-ground support and direction during pantry distribution windows.
• Manage Benevolence inquiries (calls, emails, workflows) and client applications in coordination with the Ministry Specialist.
• Regularly analyze Pantry data to improve future operations.

Cars Ministry

• Provide strategic oversight to the Cars Ministry, in collaboration with the Lead Volunteers and Executive Pastor.
• Manage the intake, qualification, and distribution of donated vehicles.
• Process title conversions for donated cars at the DMV.
• Order parts for repairs and maintain accurate expense records for each vehicle.
• Draft and send donor letters and appropriate tax forms (1098s) promptly and accurately.

Volunteer Development

• Conduct interviews and tours for potential Pantry or Cars volunteers.
• Communicate weekly tasks to Pantry shift leaders.
• Manage monthly schedules for 100+ volunteers using Planning Center Online (PCO), ensuring a balanced mix of capabilities for each shift.
• Provide training to all volunteers and cross-training of different roles annually.
• Train key volunteers on how to use SmartChoice.
• Cultivate a volunteer culture of discipleship and spiritual growth.

Community Engagement & Event Planning

• Cultivate partnerships with local organizations and PAC ministries (Kids, Youth, Young Adults, and Community Groups) to expand community engagement and volunteer involvement within the Pantry ministry.
• Manage local food sourcing partnerships with various organizations, including Replenish, Wawa, Paris Baguette, Panera, Eddie V’s, and local grocery stores.
• Represent the ministry at the Princeton Housing Coalition and Food Insecurity Task Force to build relationships and share resources (ESL, citizenship classes, etc.).
• Lead the planning and execution of bi-annual food drives, including kiosk management, volunteer coordination, and post-drive impact reporting.
• Direct large-scale events, including holiday initiatives (Thanksgiving and Christmas) and a volunteer appreciation lunch each year.

Finance & Accounting

• Develop and steward the benevolence budget with discernment, integrity, and accuracy.
• Reconcile expenses monthly and create invoices as needed (via Blackbaud).
• Track spending by category, with specific attention to grant-funded accounts.
• Research, write, and report on grants (e.g., Church & Dwight, Green Family Foundation).

The ideal candidate is passionate about:

• Addressing food insecurity, transportation equity, and identifying underserved areas
• Building a thriving, mission-focused culture where volunteers are developed
• Treating every client with compassion and dignity

REQUIREMENTS

• Bachelor’s Degree or equivalent years of relevant experience
• Minimum of 3 years in a non-profit management or leadership role
• Bilingual fluency in Spanish is required
• Must be able to lift up to 50 lbs, with or without reasonable accommodation, and work in a warehouse environment with varying temperatures

DESIRED QUALIFICATIONS

• ServSafe Manager certification or equivalent state-recognized food handling license, or be willing to obtain within 90 days of hire
• Proven experience in securing grants and external funding, grant reporting, and maintaining long-term relationships with grantors
• Background in formal ministry, chaplaincy, or pastoral care
• Advanced technical proficiency, especially with Planning Center Online, SmartChoice, Google Workspace, and Microsoft Excel

LEADERSHIP EXPECTATIONS

• Growing Christian faith and character.
• Commitment to the mission of the church.
• Call to ministry within a diverse congregation.
• Lifestyle congruent with the biblical requirements for leaders (1 Tim. 3:1-13; 2 Tim. 2; Titus 1:5-9).
• Member of PAC within 6 months of start date.
• Minimum 10% giving to the Local and Global Ministry Funds.
• Committed participation in a Community Group.
• Intentional practice of discipleship.

TIME COMMITMENT

This position requires availability on Sundays and occasional weekends, as well as regular weekday office hours. Staff are expected to attend Sunday services and other church-wide events as assigned. All staff are required to attend and serve services on Good Friday, Easter, Christmas Eve, and the last Sunday of the year.

PAC offers full-time employees generous paid time off benefits (vacation, sick, personal, and other types of paid leave), as well as affordable health insurance (medical, dental, vision, HSA) at just 15% of the overall cost; PAC subsidizes 85% of insurance premiums for all eligible employees.

Bilingual fluency in English/Spanish required (written and spoken)