Parent Coach Coordinator, Part-Time

As a Parent Coach Coordinator (Part-Time), you will coordinate and support the delivery of the Attachment and Biobehavioral Catch-up (ABC) home visiting program for a team of Parent Coach Consultants. You will support and coordinate scheduling, resources, and communication for a team of parent coach consultants each managing a caseload, helping ensure high-quality program implementation and fidelity to the ABC model. This role will also coordinate with the Engagement team and Referrals team as needed. This role requires strong organizational and coordination skills, and a supportive, interpersonal approach to working with the team, tailored to a part-time schedule. The Parent Coach Coordinator will also serve as peer support to other parent coaches as it relates to onboarding and orientation of new coaches, provide refresher trainings as needed to tenured coaches and collaborate with the Clinical Supervisor to ensure best practices are established for the team.

Qualifications: Experience with programs that provide short-term counseling and/or case management services to culturally diverse, underserved families preferred; Experience with high-needs children highly desirable; Familiarity with data tracking and management highly desirable; Must possess excellent organization skills with a high attention to detail and prompt deliverables; Must possess excellent written and verbal communication skills; Experience supporting a team at various points in their career; Familiarity with the Attachment and Biobehavioral Catch-up (ABC) model or other home visiting programs highly desirable; Bilingual, English-Spanish preferred; Compatibility with Power of Two’s purpose, goals, and approach.

Education: Bachelor’s degree in Social Work, Psychology, Early Childhood Development preferred

Location: Bronx office, with off-site as needed across NYC.

Experience: Two or more years of experience supporting or coordinating teams within home visiting, case management, or family support programs; experience with reflective supervision practices and familiarity with the ABC model preferred.

Key Responsibilities:

Program & Team Coordination:

• Coordinate reflective supervision sessions, administrative check-ins, and constructive feedback for Parent Coach Consultants.
• Foster a team culture focused on quality, continuous learning, and reflective practice.
• Coordinate with the ABC Parenting Institute clinical team to support coaches' skill development as needed.
• Support team on continuous professional development and skills growth
• Provide support and guidance to Parent Coach Consultants as needed.

Program Implementation & Quality Assurance:

• Track Parent Coach Consultants progress toward individual and team goals for delivering ABC to families.
• Communicate and help enforce clinical and case management policies and procedures.
• Support the development and maintenance of quality improvement processes for program delivery and case management.
• Conduct quality assurance checks on data entry, administrative tasks, and family satisfaction.

Case & Referral Coordination:

• Collaborate with the Engagement team to track parent coach consultant capacity and needs, informing case assignments. Ensure timely and accurate follow-ups on referrals.
• Maintain compliance with documentation requirements, including records and reports.
• Support team with continuous outreach to both families and referral partners.
• Support team with screening, identifying, and connecting to additional family resources as needed.

Collaboration & Organizational Support:

• Partner with the Clinical Supervisor to inform protocols and team goals.
• Coordinate with the Engagement team and Referrals/Data Team as needed to support cross-team goals.
• Attend meetings and training sessions as required.
• Support other teams and departments as needed to reach organizational goals.

Pro-rated benefits, medical, dental, vision.

Bilingual Spanish, Strongly Preferred