Faith-Based Operations and Finance Manager

Welcoming Alliance for Refugee Ministry INC (WARM) is a faith-based nonprofit organization established in 2016. Our mission is to build a bridge between the church and our city’s refugees by equipping and mobilizing followers of Jesus to welcome the foreigners living among us, directly assisting refugees with physical, emotional, and spiritual needs, and partnering with existing agencies serving refugees. We envision the church welcoming and caring for every refugee coming to Worcester and the greater Springfield area.

WARM is seeking an Operations and Finance Manager in Worcester, MA.

Purpose:

The Operations and Finance Manager plays a critical leadership role in ensuring WARM’s operational efficiency, financial health, and compliance. This position is responsible for managing and supervising all financial operations, overseeing technology and information systems, and coordinating administrative functions. By providing accurate reporting, sound financial stewardship, and effective oversight of administrative functions, the Finance & Operations Manager supports WARM’s mission, enabling staff and leadership to focus on the smooth running of ministry activities.

Duties and Responsibilities

Operations Management

• Maintain donor and volunteer databases on Airtable and GiveButter, ensuring data integrity and efficiency
• Support communications by creating mail lists through MailChimp
• Manage administrative tasks related to ministry operations and office upkeep
• Collaborate in event planning and fundraisers
• Maintain the Google Workspace
• Develop and document organizational policies and procedures
• Work with the Executive Director in grant research, writing, and budget development
• Perform additional duties assigned by leadership.

Financial Management

• Oversee and manage all aspects of accounts receivable/payable, and payroll processes
• Ensure accurate and timely financial reporting and recordkeeping
• Lead the annual budgeting process in collaboration with the leadership team
• Track and maintain accurate records of grant budgets
• Collaborate with the leadership team on financial planning and strategic initiatives.
• Prepare and organize documentation for reviews and audits, and collaborate with the bookkeeper to ensure timely and accurate preparation of annual tax returns.
• Maintain independent contracts, banking, and investment accounts.

Qualifications

• Bachelor’s degree in Business, Accounting, Finance, or related field preferred.
• Minimum of 2 years’ experience in nonprofit operational management and financial management (bookkeeping and/or accounting role)
• Detail-oriented with excellent organizational, analytical, and problem solving skills
• Knowledgeable of best practices for development of operational plans and objectives, nonprofit effectiveness, and planning for sustainability and growth
• Proficiency in Google Workspace and accounting/CRM software (QuickBooks, AirTable, GiveButter) and productivity applications (MailChimp)
• Strong written and oral communication, leadership, and teamwork abilities.
• Ability to handle multiple tasks with accuracy, efficiency, and integrity
• Self-directed, honest, enthusiastic, creative, teachable, team player

Additional Requirements

Work performed in a faith-based office environment; travel to alternate sites may be required when needed.

Required to sit for long periods of time; use of hands and arms to complete tasks; may need to walk, stand, or kneel, crouch or crawl in the course of work as well as light to medium levels of lifting of supplies or equipment

Must agree with and be willing to uphold WARM’s Mission Statement and Statement of Faith.

Salary and Benefits

• Full Time (40 hours a week). Part-time negotiable
• Hybrid (at least 50% in-person)
• $59,500 to $64,500 annual salary ($55,000 - $60,000 base salary plus $4500 toward self-pay health insurance)
• Travel Mileage reimbursement
• 9 paid holidays
• Three weeks of PTO (sick and vacation time combined)
• Work laptop provided upon request

• Full Time (40 hours a week). Part-time negotiable
• Hybrid (at least 50% in-person)
• $59,500 to $64,500 annual salary ($55,000 - $60,000 base salary plus $4500 toward self-pay health insurance)
• Travel Mileage reimbursement
• 9 paid holidays
• Three weeks of PTO (sick and vacation time combined)
• Work laptop provided upon request

English