Traveler and Explorer Program Associate

About Reach the World

Reach the World makes the benefits of travel and global networks accessible to all students, inspiring

the next generation of curious, confident and compassionate global citizens. Reach the World’s virtual

exchange programs connect K-12 youth to inspiring global travelers and speakers through live video calls

and custom content. Each virtual exchange brings real-world adventure, fresh perspectives, and the

chance for students to dream bigger about their own futures.

Position Overview

The Program Associate is a central member of Reach the World’s program team, helping build and

support the organization’s community of travelers, explorers, and corporate volunteers. This is a nine-

month, full-time contract position that runs each program year from mid-August through mid-May. The

Program Associate supports the Director of the Traveler and Explorer Programs in recruiting a diverse

network of travelers and volunteers. The Program Associate trains travelers and volunteers; actively

manages the Explorer Program; supports special programmatic events; and contributes to RTW’s digital

communications and program outcomes reporting.

Position Details

Nine-month, full-time contract (40 hours per week), August through May each program year. High-

performing contractors may be invited to return for subsequent program years. Fully remote, with a

strong preference for candidates based in the Chicago area.

Key Responsibilities:

• (40%) Traveler Program recruitment, training and matching: Use Salesforce, Asana and Form Assembly to recruit, evaluate, and train a diverse and large matching pool of travelers, explorers, and corporate volunteers who are ready to match with K-12 educators for Reach the World’s virtual exchange programs. Support and engage travelers and corporate volunteers awaiting a match.
• (25%) Marketing, communications and outcomes reporting: Manage marketing nurture and email campaigns using Salesforce Marketing Cloud Account Engagement. Draft, design, edit, and publish polished marketing content for travelers, explorers, corporate volunteers, and other external audiences.
• Monitor social media channels; schedule and publish content. Support program outcomes measurement and reporting using Form Assembly and Excel.
• (20%) Explorer Program management: Serve as the primary point of contact for explorers and educators participating in the Explorer Program. Collect and edit media; publish on the ReachtheWorld.org content management system. Coordinate all aspects of Explorer Program live stream events, including planning, registration, and live support during each event. Create on-demand itineraries.
• (10%) Facilitate Special Programs: Facilitate all aspects of Meet the World visits, speaker events, and other special projects as requested.
• (5%) Technical Support: Serve as the primary point of contact for Reach the World participants who need tech support with the program. Provide email and phone support as requested.

Qualifications

• Experience supporting experiential learning programs or educational experiences outside the traditional classroom
• Prior experience using Salesforce, Asana, and Salesforce Marketing Cloud Account Engagement
• Prior experience working to support stakeholders across multiple time zones, cultural contexts, regional contexts, and educational settings
• Relentless attention to detail and a passion for producing polished, error-free writing
• Comfort managing a large portfolio of relationships with warmth and responsiveness
• Passion for global education and cross-cultural exchange

Reach the World’s Core Values

1. You are a relater. You understand that our programs are about taking a journey together, always applying the human element of relationships to make our technology-driven programs shine.
2. You have an entrepreneurial nature. You do not wait to be told what to do. You are constantly matching possibilities to strategies, in support of our aggressive growth goals.
3. You seek to maximize impact and minimize bottlenecks, making every charitable dollar go the farthest in service to our cause. You are successful when the pieces of our program naturally and organically work together to elevate the whole.
4. You dream of being a part of a purpose-driven organization on a mission. Our work is not a job; it is a passion. You love what you do, and you support your team members unconditionally.
5. Reach the World is an equal opportunity employer committed to fostering an open and diverse workplace. People of color, people with differing abilities, and veterans are strongly encouraged to apply.

Benefits

Reach the World offers employer-sponsored health care benefits and a 401K plan to all full-time employees.

How to Apply

Please submit your resume and a brief cover letter describing your interest in this role using Idealist.org.

Reach the World offers employer-sponsored health care benefits and a 401K plan to all full-time employees.