Building Maintenance Technician

Position/Title: Building Maintenance Technician

Hope House on Crotona Park

Greenburger Center for Social and Criminal Justice, Inc.

Job Summary:

The Building Maintenance Technician for Hope House on Crotona Park (HHCP) is responsible for maintaining a clean, safe, and well-functioning residential environment that supports the therapeutic and rehabilitative goals of the residential alternative-to-incarceration program for a population living with Serious Mental Illness. This includes cleaning, sanitizing, performing basic repairs, maintaining grounds, and preparing residential units for occupancy.

Working under the supervision of the Program Director or designee, the Facilities Maintenance Technician also plays an active role in coaching and working alongside residents to teach basic facility upkeep and maintenance skills as part of the Hope Housework-Ordered Day model. This role supports residents in developing practical life skills, teamwork, and accountability within their living environment.

Duties include, but are not limited to:

1. Maintain cleanliness and sanitation of all interior and exterior facility areas, including bathrooms, kitchens, offices, residential units, and common spaces.
2. Prepare and organize all debris, recycling, and garbage for regularly scheduled Sanitation Department pickups.
3. Remove snow and ice from sidewalks, stairs, and outdoor areas to maintain safe access to the building.
4. Perform routine maintenance and repairs such as minor plumbing, painting, light carpentry, and fixture replacement.
5. Prepare residential units for occupancy by cleaning, sanitizing, and performing minor repairs as instructed by the supervisor.
6. Engage residents in hands-on maintenance and cleaning activities, teaching proper use of tools, cleaning techniques, and safety procedures.
7. Coach residents on basic facility care and upkeep, such as light repair, organization, waste management, and preventive maintenance.
8. Support the work-ordered day by collaborating with residents on maintenance-related community projects that promote teamwork and responsibility.
9. Monitor facility conditions and promptly report maintenance, safety, or sanitation concerns to the Program Director or supervisor.
10. Maintain inventory of cleaning and maintenance supplies, ensuring equipment is in safe and functional condition.
11. Adhere to all health, safety, and building code regulations, and participate in facility inspections or emergency drills.
12. Collaborate with staff to support the therapeutic goals of residents by modeling responsibility, reliability, and care for the shared community environment.
13. Perform other related duties as assigned by the Program Director or designee.

Minimum qualifications:

1. High school diploma or equivalent required.
2. Minimum of two (2) years’ experience in building maintenance, custodial services, or facilities operations, preferably in a residential, mental health, or institutional setting.
3. Working knowledge of building systems, basic repairs, and sanitation practices.
4. Ability to teach and mentor residents on basic maintenance and cleaning tasks in a supportive and respectful manner.
5. Skilled in safe operation of custodial and maintenance equipment (e.g., snow blowers, floor buffers, power tools).
6. Understanding safety standards, OSHA compliance, and proper use of cleaning agents and materials.
7. Strong interpersonal and communication skills with the ability to engage residents constructively.
8. Must be reliable, punctual, and capable of working independently and collaboratively.
9. Physical ability to perform manual labor, including lifting to 50 pounds and working outdoors in various weather conditions.
10. Must be available to work flexible hours, including evenings, weekends, holidays, and during inclement weather, as required.

The essential functions of the job include:

1. Maintaining a clean, safe, and functional facility environment.
2. Coaching and working alongside residents on maintenance, cleaning, and facility care skills.
3. Supporting the therapeutic community through engagement, teamwork, and modeling pro-social behaviors.
4. Responding promptly to maintenance needs and adhering to safety and compliance standards.
5. Demonstrating reliability, professionalism, and regular attendance.
6. Upholding the mission, values, and therapeutic community principles of Hope House and the Greenburger Center for Social and Criminal Justice, Inc.

Salary $42,500