Case Manager I

CASA of Placer, Yuba and Sutter

Position: CASE MANAGER I

Program: BE BOLD

Location: Placer County (Roseville Office)

About CASA of Placer, Yuba and Sutter: Since its founding in 2004, CASA of Placer, Yuba and Sutter has operated as a dedicated nonprofit organization with a singular focus: to uplift the lives of foster youth and families in crisis. At the heart of our mission is the recruitment, comprehensive training, and unwavering support of community volunteers. These volunteers become Court Appointed Special Advocates (CASAs) for foster youth and compassionate Family Mentors for at-risk families, serving as pillars of strength and stability for those navigating the complexities of the child welfare system.

Our advocates provide essential, consistent support to children and youth who have been removed from their homes due to abuse or neglect. Employing a child-centric and trauma-informed approach, our volunteers focus on building trusted, one-on-one relationships with the children and families they serve. This foundational connection ensures that the child's voice is heard and their best interests remain the top priority in all court-related proceedings and advocacy efforts. We diligently prioritize each child's health, safety, and overall well-being, championing their right to thrive.

The ultimate goal is to support the safe and successful reunification of children with their parents, whenever possible. Our advocates work collaboratively within the system to ensure families receive the resources and guidance needed to create a stable home environment. However, when reunification is not a viable or safe option, CASA volunteers dedicate themselves to ensuring the child is placed in a safe, nurturing, and permanent home, whether through adoption or another permanent arrangement.

About the Be Bold Youth Program: Be Bold is a continuation of our traditional CASA role, supporting youth specifically who are at-risk of becoming or who are currently victims of trafficking, or youth who are at-risk of entering or are currently involved in the juvenile justice system. BE BOLD began in July 2019 after recognizing the significant need for additional resources for youth in our county. The program offers enhanced education for both volunteers and participants, as well as ongoing peer groups where youth can feel encouraged and grow together throughout their healing journeys. This case management role will focus on guiding this population by helping youth successfully navigate their futures while ensuring that volunteers working with them receive consistent support.

Reporting:

The BE BOLD Case Manager will report directly to the Program Manager and collaborate closely with the Youth Services team, coordinating services for the BE BOLD program.

Key responsibilities:

• Direct Case Management for up to 15 youth. Mentor youth in the program through a direct service hybrid model; conduct visits with youth, attend meetings, advocate for needs, write reports, and provide peer-to-peer support.
• Track and manage direct services to align with Medi-Cal billing and BHSA funding requirements.
• In consultation with the Youth Services team, match volunteers to new cases
• Supervise and support volunteers and Volunteer Case Supervisors(s); monitor progress
• Proactively engage and support collaborations with community partners (social workers, law enforcement, office of education, schools, non-profits, etc.)
• Conduct and participate in trafficking and juvenile justice-specific trainings
• Maintain accurate data and documents in Optima database
• Provide “getting started” and ongoing guidance, best practices, and community resources to volunteers
• Talk and meet regularly with volunteers; Plan and lead monthly support meetings for youth and volunteers; conduct annual volunteer reviews
• Actively steward and increase volunteer retention through communication, engagement, and experiences that strengthen the organization
• Attend volunteer community building and appreciation activities. Hours may include evenings and/or weekends
• Review, edit, and submit court reports

Qualifications

• Experience in Case Management or as a CASA Volunteer (preferred)
• Familiarity with the organization's network of collaborative community partners
• Relevant degree or professional experience preferred, such as social work, psychology, child welfare, or criminal justice
• Strong ability to build and maintain effective relationships with staff, volunteers, and community partners
• Self-motivated with the ability to work independently, exercise sound judgment, and make decisions within established guidelines, policies, and practices
• Exceptional verbal and written communication skills; confident presenting to audiences of varying sizes
• Deep passion for community-based work, demonstrating empathy and compassion
• Team-oriented, collaborative, and committed to fostering a positive team environment
• Organized and proactive, with excellent multitasking and planning skills
• Comfortable using computers and managing databases
• Willingness to participate in evening or weekend events/activities (1–2 times per month)
• Successful completion of a background check (required)

Benefits:

• PTO: 120 hours per year (based on a full-time, 40-hour work week)
• Medical, Dental, and Vision allowance for all employees who work 32 hours or more weekly
• 3% employer match for Simple IRA retirement plans
• 15 paid holidays + your birthday

Compensation Package:

• $24-27
• 40-hour work week
• Remote work options available after the completion of the 90-day training period.
• Flexible work schedule

Interested? Send your resume and cover letter to Ariel Neff, Senior Program Manager, at ariel@casaconnects.org

CASA of Placer, Yuba & Sutter is proud to be an equal opportunity employer, committed to hiring the most qualified individuals for every role. We base employment decisions solely on merit and strive to ensure that each position is filled by the best candidate available. Our policy strictly prohibits discrimination of any kind, including but not limited to race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity, or any other factor protected by federal, state, or local laws.

Benefits:

• PTO: 120 hours per year (based on a full-time, 40-hour work week)
• Medical, Dental, and Vision allowance for all employees who work 32 hours or more weekly
• 3% employer match for Simple IRA retirement plans
• 15 paid holidays + your birthday
• Remote work options available after the completion of the 90-day training period.
• Flexible work schedule