Donor Relations Manager

About Second Chance Foods

Second Chance Foods is a nonprofit food rescue organization that nourishes communities and reduces food waste. We rescue surplus food from farms, grocery stores, and restaurant suppliers, transform it into nutritious meals, or donate it as fresh groceries for people facing food insecurity. Our work is powered by dedicated volunteers and a commitment to sustainability, ensuring that good food reaches those who need it most while minimizing waste. Based in Brewster, NY, we collaborate with local partners to create a more just and resilient food system.

Position Summary

The Donor Relations Manager plays a key role in growing and sustaining the relationships that fuel our mission. Supporting the Director of Mission Growth, this position manages donor relationships, strengthens systems for moves management, supports fundraising events and communications, and ensures donors feel valued, informed, and connected to the impact of their generosity.

This role is ideal for someone who is highly organized, genuinely people-oriented, and skilled at building trust-based relationships. The successful candidate is warm, responsive, and attentive to the diverse ways donors prefer to engage, and is excited to cultivate long-term partnerships in a growing, mission-driven organization.

Key Responsibilities

Donor Relations Management

• Manage a portfolio of individual donors, cultivating relationships through thoughtful stewardship, outreach, and follow-up
• Support the Executive Director and Director of Mission Growth with moves management, donor tracking, and relationship coordination
• Help identify opportunities to deepen donor engagement and increase giving over time

Moves Management & Strategy

• Maintain and support a moves management system for self, Executive Director, and Director of Mission Growth
• Track donor interactions, next steps, and outcomes to ensure consistent and meaningful engagement
• Assist in developing strategies to grow donor relationships, retention, and overall donor reach

Communications & Acknowledgements

• Prepare timely and personalized donor acknowledgements and thank-you communications
• Support donor communications including emails, updates, social media
• Help ensure donor messaging reflects Second Chance Foods’ values, voice, and mission

Events & Partnerships

• Support fundraising and donor engagement events, including planning, logistics, and follow-up
• Assist with cultivation and stewardship of corporate donors, partners, and supporters
• Help strengthen relationships with community partners and collaborators

Qualifications & Skills

• Strong organizational and communication skills
• Ability to manage multiple relationships, priorities, and deadlines
• Experience with donor databases/CRMs
• Self-motivated with the ability to work independently and take initiative
• Confident decision-maker who identifies and pursues opportunities
• Relationship-oriented mindset with a genuine appreciation for donors and supporters
• Alignment with Second Chance Foods’ mission, values, and commitment to dignity and access
• Nonprofit fundraising or donor relations experience required

What We Value

• A passion for our mission
• Warm, respectful communication
• Attention to detail paired with big-picture thinking
• Collaboration, curiosity, and a growth mindset
• A belief that generosity thrives when relationships are authentic and well cared for