Gift Processing Specialist

Mission:

The mission of Bread for the City is to help Washington, DC residents living with low income to develop the power to determine the future of their own communities. We provide food, clothing, medical care, and legal and social services to reduce the burden of poverty. We seek justice through community organizing and public advocacy. We work to uproot racism, a major cause of poverty. We are committed to treating our clients with the dignity and respect that all people deserve.

Position Profile:

The Gift Processing Specialist plays a key role in ensuring the accurate, timely, and confidential processing of charitable contributions in support of Bread for the City’s mission. The position is responsible for entering and reconciling donations, maintaining records in the constituent resource management database, Salesforce, and supporting monthly gift reconciliation processes. Working closely with the Development and Finance teams, the Gift Processing Specialist helps ensure data integrity, donor acknowledgement, and compliance with organizational policies and procedures.

This position reports to the Donor Relations & Development Analytics Manager of the Development team, and is based in Washington, DC. This is a fully onsite position, Monday - Friday, rotating between Bread for the City’s Northwest and Southeast Centers as needed.

Essential Responsibilities:

The Gift Processing Specialist will be expected to carry out the following duties:

Gifts Administration (95%)

• Process incoming donations in Salesforce, ensuring – amongst others – accurate fund coding, complete gift documentation, timely data entry, and acknowledgement letters.
• Process “In Honor Of” and “In Memory Of” donations and execute gift notifications in a timely manner.
• Perform accurate and standardized data entry to track constituent contact information and update constituent records as needed, in compliance with organizational data management protocols and policies.
• Process all ACH payments, including PayPal gifts, received in the donations account.
• Process credit card donations received via the caging company (DMP).
• Transfer in-kind donation data into Salesforce as assigned and received.
• Assist with monthly gift closing at the end of each month.
• Maintain electronic grant files.
• Receive and process incoming in-kind donations, including itemized assessment and evaluation, organize transfer to appropriate program, complete gift documentation with timely data entry, and issue donor receipts.

General Administration (5%)

• Responsible for answering and fielding questions for the Development phone line and dedicated email inbox.
• Identify and participate in professional development activities and opportunities.
• Take on special projects and additional duties as assigned.
• Support Development events.

Preferred Qualifications:

• One to two years of experience working with CRMs, bookkeeping, accounting or related fields with experience working in Salesforce appreciated.
• Proficiency in Microsoft Office (especially Excel), Google Suite, Salesforce, or similar systems.
• Strong written and verbal communication skills.
• Flexibility, adaptability, and willingness to assist with additional tasks as needed.
• Experience working with nonprofit organizations is preferred.

The ideal candidate for the Gift Processing Specialist position will have:

• Strong ability to communicate professionally and effectively with both internal and external stakeholders.
• Exceptional attention to detail and accuracy.
• Strong time management and organization skills.
• Proven ability to manage multiple tasks and meet deadlines.
• Prioritization of self-reviewing.
• Ability to work independently as well as collaboratively in a team environment.
• Commitment to maintaining confidentiality and professionalism.
• Interest in learning about Bread for the City’s mission and commitment to social justice.
• Commitment to a culture of learning, leadership, collaboration, equity, inclusion, and respect.

Commitment to Bread for the City’s Values

Willingness to learn and carry out Bread for the City’s commitments to building a socially just, racially equitable, and gender affirming culture. We define racial equity as a world where life outcomes, life chances, and life experiences cannot be predicted by race. We define gender affirming culture as spaces that make people feel radically comfortable and safer expressing their gender identity, especially for trans and gender non-conforming people. We see racial equity work as inherently tied to all other forms of anti-oppression work; we are building a community that prioritizes Black, Indigenous, and all People of the Global Majority, DC natives, transgender and gender non-conforming people, disabled people, and all historically oppressed and marginalized people at Bread for the City.

Bread for the City is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, family responsibility, physical or mental disability, medical condition, status as a veteran, or any other category protected by applicable federal, state, or local law, except where a bona fide occupational qualification applies.

To Apply:

You must complete an application through Bread for the City's ADP portal. Click here to review available openings and click on "Gift Processing Specialist" position. Select "apply" at the top right-hand corner to register for a login and apply for the position. Please upload a resume and cover letter through this online application process. Only those candidates selected for interviews will be contacted. No phone calls please.