Program Coordinator

Organizational Overview

Bridge Builders to the New Generation (BBNG) is a nonprofit organization dedicated to supporting marginalized and underserved youth and families through holistic academic, social-emotional, behavioral, and restorative support services. BBNG works alongside schools and communities to create safe, inclusive, and healing-centered environments where all students can thrive academically, emotionally, and socially.

Our support model includes mentorship, case management, restorative justice practices, social-emotional learning (SEL), academic advising, college and career readiness programming, violence prevention, and healing-centered engagement. Through culturally responsive and trauma-informed practices, BBNG equips students with the tools, relationships, and support systems needed to succeed in school and beyond.

Position Description

Bridge Builders to the New Generation is seeking a passionate and community-centered Program Coordinator who is committed to improving outcomes for youth and families impacted by trauma, behavioral challenges, systemic inequities, violence, and social-emotional barriers.

The Program Coordinator will provide direct student support services through mentorship, case management, restorative practices, family engagement, workshops, and collaboration with school staff and community partners. This position plays a critical role in helping students navigate personal challenges while promoting emotional wellness, school engagement, attendance, academic success, and positive behavior outcomes.

The ideal candidate is compassionate, culturally responsive, trauma-informed, and experienced in working with diverse student populations and families. The Program Coordinator will work closely with school administrators, counselors, teachers, families, and BBNG staff to ensure students receive comprehensive wraparound support services.

Duties & Responsibilities

Student Support & Case Management (40%)

• Provide individual and group social-emotional support services to students
• Conduct weekly 1-on-1 check-ins with identified Tier 2 and Tier 3 students
• Develop individualized support plans and intervention strategies
• Support students experiencing behavioral, emotional, attendance, or family-related challenges
• Provide crisis intervention and conflict mediation support when necessary
• Connect students and families to community resources and support services
• Maintain confidential case notes, referrals, and student progress documentation

Restorative Justice & SEL Facilitation (25%)

• Facilitate restorative justice circles, healing circles, re-entry circles, and conflict resolution meetings
• Lead social-emotional learning workshops and focus groups
• Support implementation of healing-centered engagement practices throughout the school campus
• Assist with violence prevention and school climate initiatives
• Collaborate with staff to create proactive intervention strategies for students

Family & Community Engagement (15%)

• Conduct regular outreach to parents and guardians regarding student progress and support needs
• Facilitate parent meetings and family support sessions
• Support family engagement events and workshops
• Collaborate with community organizations and external service providers
• Help strengthen relationships between families, schools, and community resources

School Collaboration & Data Collection (10%)

• Meet regularly with school administrators, counselors, wellness staff, and teachers
• Review attendance, behavior, and academic data to identify student needs and intervention strategies
• Assist with pre- and post-program surveys and outcome tracking
• Participate in CARE Team, SST, and intervention meetings as needed

Program Support & Documentation (10%)

• Maintain accurate records, case files, referrals, and program documentation
• Assist with annual program planning and reporting
• Support field trips, enrichment activities, workshops, and community events
• Participate in staff trainings, professional development, and team meetings

Qualifications

• Bachelor’s Degree preferred in Social Work, Counseling, Psychology, Human Services, Education, Sociology, or related field
• Experience working with youth in school, community-based, or nonprofit settings preferred
• Knowledge of trauma-informed care, restorative justice, SEL, and healing-centered engagement practices
• Strong communication, facilitation, and relationship-building skills
• Ability to work collaboratively with students, families, schools, and community partners
• Experience with case management and crisis intervention preferred
• Bilingual abilities are a plus

Preferred Characteristics

• Passion for youth empowerment and educational equity
• Strong understanding of culturally responsive practices
• Ability to build trust and authentic relationships with youth and families
• Flexible, organized, and solution-oriented mindset
• Commitment to Bridge Builders’ mission of “Exposure Equals Expansion”

Professional development opportunities

Leadership growth opportunities

Flexible and supportive team environment

Opportunity to make a direct impact in underserved communities

Paid holidays and school breaks (where applicable)