Director of Family and Community Programs

Director of Family & Community Programs

Reports to: Senior Director of Programs & Impact

Supervises: BFEN Manager; Chelsea Coalition and Site Coordinator; Dorchester Coalition Manager; ParentChild+ Manager; Hyde Park and Dorchester Site Manager; Allston-Brighton Site Manager

Status: Full-Time (40 hours/week); Exempt; Hybrid (minimum three days per week onsite)

Organization Overview:

The mission of the Family Nurturing Center of Massachusetts (FNC) is to build nurturing communities where children are cherished, families are supported, and healthy human development is promoted by all. We achieve this through four areas of focus: parenting education, early childhood family engagement, coalition and community building, and training and capacity building for providers across the region. We are based in Dorchester, with additional sites in Hyde Park, Chelsea, and Allston-Brighton.

Position Overview:

Reporting to the Senior Director of Programs & Impact, the Director of Family & Community Programs provides strategic and operational leadership for Family Nurturing Center's family engagement, early childhood, coalition, and community-based program portfolio. This position is responsible for ensuring high-quality, family-centered services that strengthen children, families, and communities while advancing FNC's mission, values, and commitment to equitable, culturally responsive practice.

The Director leads the implementation, coordination, and continuous improvement of community-based programs across multiple sites, ensuring strong program quality, effective leadership, meaningful family engagement, and responsive community partnerships. Recognizing that many members of FNC's workforce bring lived experience as parents, caregivers, former program participants, or community leaders, the Director creates an environment that values those experiences while investing in staff development through clear systems, coaching, mentoring, and opportunities for professional growth.

Working collaboratively across the organization and with community partners, the Director helps strengthen FNC's presence in the communities it serves by building sustainable partnerships, expanding access to services, and ensuring programs evolve to meet the changing needs of children, families, and neighborhoods.

The Director supervises the BFEN Manager and provides strategic oversight for FNC’s CFCE grant and its related citywide partnerships. The BFEN Manager leads day-to-day implementation, grant administration, partner coordination, data collection, reporting, and budget

monitoring. The Director maintains senior-level accountability for program strategy, funder and

institutional relationships, significant budget and program decisions, and the organization’s

fulfillment of its responsibilities as the CFCE lead agency.

Principal Duties and Responsibilities:

Program Leadership & Oversight

• Provide leadership and oversight for the Family & Community Programs division.
• Supervise, coach, and support program managers and site leaders across BFEN, Chelsea,

Dorchester, Hyde Park, Allston-Brighton, and ParentChild+.

• Ensure high-quality programming is consistently implemented and continuously aligned with

organizational standards.

• Monitor program performance, participation, staffing needs, and service delivery across

assigned areas.

• Support program leaders in identifying barriers, solving problems, and improving

program effectiveness.

• Develop long-term strategies that strengthen FNC's family and community-based

programs in response to emerging community needs, organizational priorities, and

funding opportunities.

• Evaluate opportunities for expansion, redesign, integration, or sunsetting of programs

based on evolving community needs, program outcomes, organizational priorities, and

financial sustainability.

• Develop and implement systems that strengthen consistency, accountability,

communication, and operational excellence across all family and community-based

programs, enabling site leaders to effectively manage day-to-day operations while

focusing on high-quality service delivery.

Family Engagement & Community Connection

• Strengthen family engagement strategies across all sites and initiatives.
• Ensure programs are welcoming, inclusive, culturally responsive, and reflective of

community needs.

• Support the development of family-centered experiences that promote trust, belonging,

and connection.

• Promote strong communication with families and ensure that services are accessible and

responsive.

• Foster meaningful family voice and leadership by creating opportunities for families to

inform program design, implementation, and continuous improvement.

• Promote strategies that reduce barriers to participation and improve equitable access to

programs and services.

Coalition & Partnership Development

• Provide strategic oversight for BFEN, the CFCE Advisory Council, the BFEN Governing

Council, and FNC’s broader coalition and community-partnership activities.

• Support staff in maintaining and strengthening relationships with community

organizations, schools, health centers, and public agencies.

• Promote collaboration across neighborhoods to expand resources and opportunities for

families.

• Represent FNC in community meetings, collaborative efforts, and partnership

conversations as assigned.

• Cultivate strategic partnerships that increase awareness of, access to, and participation in

FNC’s existing services.

• Identify unmet community needs and opportunities for new or expanded collaborative

initiatives, and develop recommendations in partnership with the Senior Director of

Programs and Impact .

• Maintain senior-level relationships with EEC and other key public agencies, funders, and

institutional partners connected to BFEN and the CFCE grant.

• Represent FNC in discussions involving BFEN strategy, material grant risk, funding,

significant partnership concerns, or new institutional commitments.

Site Leadership & Operational Support

• Provide oversight for site-based operations across Hyde Park, Allston-Brighton, and

Dorchester to ensure sites operate effectively, safely, and in alignment with FNC

expectations.

• Support site managers in staffing, scheduling, family engagement, and local program

implementation.

• Work with the Senior Director of Programs & Impact and operational partners to address

site-level needs and priorities.

• Promote consistency across sites while recognizing and responding to the unique

strengths and needs of each community.

Evaluation, Reporting & Continuous Improvement

• In partnership with the Evaluation Specialist and Senior Director of Programs & Impact,

use qualitative and quantitative data to monitor program quality change to service

delivery and outcomes

• Ensure timely and accurate reporting for assigned programs and initiatives.
• Support staff in using family feedback, participation data, and program outcomes to

improve services.

• Foster a culture of learning, reflection, and accountability across the division.
• Leverage program and community data to inform strategic planning, decision-making,

innovation, and continuous improvement across the division.

• Review CFCE performance, reporting, and quality-improvement of information prepared

by the BFEN Manager and ensure that material concerns, corrective actions, and

organizational decisions are addressed and properly documented.

• Ensure that required reports for CFCE and other assigned programs receive appropriate

organizational review and approval before submission.

Leadership & Team Development

• Develop systems, coaching practices, and leadership pathways that create clear

expectations, consistent supervision, and accountability across the division.

• Develop, coach, and mentor program managers and site leaders through regular feedback,

performance management, and professional development.

• Build leadership capacity through succession planning, cross-functional collaboration,

and opportunities for growth.

• Lead teams through organizational change with transparency, collaboration, and clear

communication.

• Model FNC's values and contribute to an inclusive, collaborative, and mission-driven

culture that supports innovation and high-quality service delivery.

Budget & Resource Management

• Develop, monitor, and manage program budgets in partnership with the Senior Director

of Programs & Impact and Finance team.

• Monitor expenditures and staffing allocations to ensure programs operate within

approved budgets and maximize available resources.

• Support budget development, forecasting, and financial planning for assigned programs

and funding sources.

• Review financial reports regularly and work proactively to address budget variances and

ensure fiscal accountability.

• Partner with program managers to align staffing, program operations, and resource

utilization with contractual requirements and organizational priorities.

Required Qualifications

• Bachelor's degree in Social Work, Education, Human Development, Public

Administration, Nonprofit Management, Community Development, Public Health, or a

closely related field.

• Minimum of seven (7) years of progressively responsible leadership experience in family

support, community engagement, early childhood, behavioral health, human services, or

a related field.

• Minimum of five (5) years of supervisory experience leading managers, coordinators, site

leaders, or multidisciplinary teams.

• Demonstrated experience overseeing multi-site, community-based, family support, or

early childhood programs.

• Experience managing public grants, government contracts, or other externally funded

programs, including contract compliance, reporting, and performance management.

• Experience building and sustaining partnerships with community organizations, schools,

healthcare providers, public agencies, neighborhood coalitions, and other community

stakeholders.

• Demonstrated ability to coach, develop, and support managers while fostering

accountability, continuous improvement, and high-quality service delivery.

• Strong leadership, communication, facilitation, project management, organizational, and

relationship-building skills.

• Demonstrated commitment to equity, inclusion, trauma-informed practice, family

engagement, and community-centered approaches to strengthening children, families, and

neighborhoods.

• Experience developing, managing, and monitoring program budgets and aligning

financial resources with operational priorities.

Preferred Qualifications

• Master's degree in Social Work, Education, Human Development, Public Administration,

Nonprofit Management, Community Development, Public Health, or a closely related

field.

• Professional licensure or specialized certification related to family support, early

childhood, community engagement, behavioral health, or related discipline.

• Experience working within nonprofit human services organizations.
• Experience collaborating with state agencies, municipalities, or community coalitions to

implement publicly funded programs.

Work Schedule

This is a full-time, exempt, hybrid position requiring a minimum of three days per week onsite

across FNC locations. The Director will maintain a regular presence at the Hyde Park, Allston-

Brighton, Chelsea and Dorchester sites, with the specific schedule determined by programmatic,

staff, and community needs. Travel between FNC locations and community partner sites is

required. Occasional evening and weekend hours are also required to support programs,

trainings, meetings, community events, and other organizational priorities.

Equal Employment Opportunity

Family Nurturing Center of Massachusetts is an Equal Opportunity Employer committed to

building a diverse, inclusive, and equitable workplace where all employees feel valued,

respected, and empowered to succeed.

FNC recognizes the impacts of institutional racism and other structural inequities. We believe

historically marginalized communities are at the center of our mission and our work. We are

committed to fostering a workplace that values diverse perspectives, lived experiences, and

authentic belonging.

We encourage applicants of all backgrounds to apply, including People of Color, people with

lived experience of immigration, LGBTQ+ individuals, people with disabilities, veterans, and

individuals with lived experience relevant to the communities we serve. Family Nurturing Center

provides reasonable accommodation throughout the hiring process and employment for qualified

individuals with disabilities.

To Apply

Please submit a cover letter and resume to FNC Hiring at hiring@familynurturing.org.

Family

Nurturing Center offers a competitive benefits package, including comprehensive health benefits,

generous paid time off, retirement plan, professional development opportunities, and a collaborative, mission driven work environment.

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