Membership Coordinator

Position Summary

The Membership Coordinator is responsible for growing and sustaining the Friends’ membership base through the management of membership solicitation, renewals and retention. This role will focus on both individual and business memberships. The ideal candidate is an enthusiastic communicator who is passionate about conservation, heritage, and community. This is a newly created position with an exciting opportunity to help grow the organization.

Key Responsibilities

Membership Program

• Manage all aspects of the membership program, including recruitment, renewal, and retention
• Maintain and update the membership database; track and report on membership trends
• Develop and execute membership drives and engagement campaigns
• Respond to membership inquiries and provide excellent stewardship to current members
• Coordinate with volunteers and Board members to support outreach efforts

Communications and Outreach

• Collaborate on newsletters, email campaigns, and social media content related to membership
• Represent FODC at community events, tabling opportunities, and public programs as needed
• Build and maintain relationships with local businesses, civic groups, and potential members

Reporting and Administration

• Provide regular reports on membership numbers and statistics
• Maintain organized records of member communications, renewals and benefits
• Ensure timely and accurate membership processing and acknowledgment letters

Qualifications

Required

• Minimum of 2 years of experience in membership management, nonprofit fundraising, or a related field
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Proficiency with donor management software (e.g., Neon One, Salesforce, or similar)
• Comfort working independently with minimal supervision
• Commitment to the mission of preserving the Delaware Canal and its surrounding environment

Preferred

• Experience with social media campaigns
• Familiarity with Bucks County, PA philanthropic community and local foundations
• Experience with email marketing platforms (e.g., Mailchimp, Constant Contact)
• Background or strong interest in environmental conservation, history, or parks and recreation