Program Data Specialist at Rikers Island - The Petey Greene Program, New York

About Us

The Petey Greene Program supports the academic goals of incarcerated and formerly incarcerated people through high-quality volunteer tutoring programs, while educating volunteers on the injustice manifest in our carceral system.

We envision a world in which all incarcerated people have access to high-quality academic programs and we strive to inspire our alumni - both students and tutors - to become advocates, and to take on leadership roles that reimagine the criminal legal system.

The PGP operates the largest multi-state volunteer tutoring program for currently and formerly incarcerated people. Since our founding in 2008, we’ve served over 21,000 students across more than 140 programming sites—including correctional and reentry programs—placed over 9,000 volunteers, and partnered with 40+ universities in seven states and Washington, D.C.

The PGP is headquartered in Princeton, New Jersey, but the majority of our 40 employees are based across the Northeast in regions where the PGP holds programming.

The Role

As part of the launch of PGP educational programming at Rikers Island, the Data Specialist will work with the PGP’s educational team at Rikers Island to ensure accurate tracking and reporting of programmatic data in support of providing high-quality educational programming for incarcerated students at Rikers Island.

The Data Specialist will be responsible for entering and managing programmatic data in both PGP and NYC DOC data systems. This includes collecting and submitting student intakes, tracking course enrollment, and recording and reporting on program service delivery, student attendance, and academic progress data. This role will be responsible for consistently reviewing data for completeness, as well as maintaining records in compliance with privacy and data security requirements as well as NYC DOC record retention policies.

The Data Specialist will regularly collaborate and coordinate with PGP program managers focused on GED, ELL, college-readiness, and tutoring support to ensure accurate data, as well as provide reports that inform programmatic strategy across these subject areas. The role will also coordinate with NYC DOC programs, education, and data management staff. The Data Specialist reports to and is supervised by the PGP’s Program Manager - Operations.

Candidates will reside in the greater New York City area. The role is primarily on-site at Rikers Island, with the expectation that the Data Specialist will be in-person at Rikers Island three days per week to access NYC DOC data systems. Remaining days will be spent in-office at our coworking along with at least one work-from-home day.

This position is grant-funded through December 2028, with the possibility of renewal dependent on renewal of funding.

Major Duties and Responsibilities

• Regional Programming Responsibilities
  • Enter and update student intake, enrollment, attendance, assessment, and outcome data into PGP and NYCDOC data systems
  • Generate daily sign-in sheets to collect and monitor student attendance in all PGP programs across the Rikers Island complex
  • Collaborate with PGP staff to ensure that all students complete intake, attendance, and evaluation forms
  • In collaboration with PGP evaluation staff, distribute and collect annual student and partner surveys
  • Enter and maintain survey and completion data for participants in the the Inside Tutor Training program
  • Review data for accuracy, completeness, and consistency; identify and correct errors
  • Maintain digital and physical records in compliance with privacy and data security requirements as well as NYC DOC record retention policies
  • Run routine reports and create basic visualizations to support program monitoring, evaluation, and reporting
  • Collaborate with program staff to resolve missing or unclear data
  • Support data clean-up projects and system updates as needed
  • Follow standardized data entry procedures and documentation guidelines, troubleshooting, developing and updating processes as needed
  • Respond promptly to emails from volunteers, NYCDOC stakeholders, and fellow PGP staff
  • Participate in daily on-site meetings with PGP’s Rikers team members to align services, ensure coordinated student support, and collectively navigate daily work inside a carceral space
• National Organizational Responsibilities
  • Participates in and prepares for weekly meetings with the regional team and all PGP staff

Required Qualifications

• High school diploma/equivalency and 3-5 years of work experience or Associates Degree and 1 - 2 years of work experience
• 1–2 years of data entry, administrative, or clerical experience (education or nonprofit setting preferred)
• Ability to learn new technology quickly
• Comfort working with spreadsheets and data
• Ability to proactively develop, adapt and implement data tracking in alignment with current organizational systems and standards
• Proficiency with Microsoft Office including Word, Excel, and PowerPoint
• Proficiency in Gmail, Google Drive, Google Docs, and Google Calendar
• Ability to communicate effectively and professionally in person and via email, text, and phone.
• Attention to detail and extremely organized.
• Ability to work independently and with a team.
• Awareness of issues related to mass incarceration and broader social justice concerns.
• Must be able to be cleared to enter NYCDOC facilities (if you have concerns about this requirement, we encourage you to still submit an application or reach out to us so we can discuss further)

Preferred Qualifications:

• Experience working with a CRM, programmatic or education databases
• Experience working with student data or other protected information
• Familiarity with adult education, K–12, or workforce development programs
• Experience with Salesforce or similar database systems
• Comfort working with large datasets and basic reporting
• Working knowledge of the people or organizations involved in the New York criminal justice or education space.
• Experience working with or knowledge of the New York City Department of Corrections as an employee, partner, or a formerly incarcerated person.
• An understanding of the US criminal justice system and local policies.

The Petey Greene Program is an equal opportunity employer and does not discriminate in its personnel decisions based on race, ancestry, national origin, gender identity, sexual orientation, marital/domestic partner status, religion, age, disability status, veteran status, or former incarceration status.

We are committed to ongoing learning and reflection and we are continuously working to ensure that the Petey Greene Program is welcoming and supportive of staff members of all identities, including system-impacted people, people of color, and LGBTQIA+ people. We also believe that this work should be led by system-impacted people, whose perspectives and direct knowledge of the problems are necessary to achieving freedom and educational justice.

Benefits

The Petey Greene Program’s staff make our work possible and we are committed to providing a comprehensive benefits package to support employee’s well-being and professional growth. These benefits include:

• Medical, dental, and vision benefits with the PGP covering 60% (dental and vision) to 82% (medical) of premiums
• 100% employer-paid life insurance and short- and long-term disability benefits
• 401k retirement plan with 1% employer contribution
• Voluntary benefits offered including Pet Insurance and FSA Commuter and Transit Benefits
• 16 weeks of paid parental leave
• Paid winter break between Christmas and New Year’s day, in addition to 10 paid holidays throughout the year
• Full-time employees accrue 20 days of vacation time, 1 floating holiday, and 12 days of sick time per year
• PGP closes at 1 PM on Fridays from June through August
• Dedicated funds for employees to use towards professional development each year
• Monthly technology reimbursement
• Access to a local coworking space