Literacy Hub Lead 

About Start Lighthouse

Start Lighthouse is a Bronx-founded 501(c)(3) literacy nonprofit advancing childhood literacy through a social justice lens. Founded in March 2020 during widespread school and library closures, we began by delivering more than 7,000 multicultural books directly to students and families across the Bronx in partnership with Title I public schools. What started as a pandemic response evolved into a long-term commitment to reimagining access to literacy in historically underserved communities.

Today, we operate four permanent Literacy Hubs in Bronx Districts 7 and 12. We reach more than 3,600 students daily and over 5,700 students and families annually. We transform underutilized school library spaces into vibrant centers of learning — delivering culturally responsive, engaging programming and ensuring every student builds a meaningful home library. We also provide pop-up programming, author visits, and family engagement events across the Bronx and Brooklyn.

Our work is grounded in operational excellence, strong partnerships, and a belief that literacy is not just a skill — it is identity, access, and joy. We believe every child deserves structured, safe, and inspiring learning environments where they see themselves reflected in books and experience reading as both power and possibility. As we grow, our programming will continue to evolve — and our team evolves with it.

We are systems-minded and student-centered. We value ownership, proactive problem-solving, and shared leadership. Our hubs reflect our values not in theory, but in daily execution.

Role Purpose

The Literacy Hub Lead is the steward of the student experience at their assigned hub, responsible for ensuring that programming runs consistently, safely, and with care each day. This role sits at the intersection of students, school partners, and internal teams, translating organizational plans into a high-quality, on-the-ground learning experience. Literacy Hub Leads are not managers or system designers; they are expert executors who ensure that materials are ready, sessions run smoothly, data is captured accurately, and relationships with school staff remain strong. Their work ensures that each hub reflects the organization’s values in practice, not just in theory.

Core Responsibilities

1. Program Delivery & Student Experience — 50%
   1. Deliver or oversee daily programming.
   2. Create and deliver on afterschool programming a minimum of 4 times a week.
   3. Deliver or oversee summer programming.
   4. Maintain a safe, joyful, and structured learning environment.
   5. Ensure sessions start and end on time.
   6. Uphold behavior expectations and safety protocols.
   7. Model strong facilitation and classroom management practices
2. School Relationships — 20%
   1. Serve as the primary on-site contact for school staff.
   2. Build and maintain strong relationships with school leadership and faculty
   3. Address concerns promptly and escalate when needed
   4. Represent Start Lighthouse with professionalism and clarity
3. Hub Operations & Inventory — 15%
   1. Maintain organization and readiness of all hub materials
   2. Conduct regular inventory checks and flag needs proactively
   3. Ensure books and materials are prepared prior to sessions
   4. Maintain strong knowledge of the hub’s book collection
   5. Ensure hub reset and cleanliness standards are met daily
4. Data Collection & Reporting — 15%
   1. Track attendance and required program metrics
   2. Submit accurate data on schedule
   3. Maintain confidentiality and compliance standards
   4. Communicate site-level trends or concerns to leadership

Success Indicators

• ≥95% of scheduled sessions delivered as planned.
• Zero sessions canceled due to preventable site issues.
• 100% of required data submitted on time; <5% error rate.
• No unresolved school concerns beyond 10 business days.
• Strong student engagement and positive school partner feedback

Qualifications

Required:

• 3+ years of experience working directly with youth in structured educational settings
• Demonstrated classroom or program facilitation experience
• Strong organizational and time-management skills
• Clear and professional written and verbal communication
• Ability to work independently in a site-based environment
• Commitment to student safety and mandated reporting standards

Preferred:

• Experience in literacy instruction or youth development programs
• Experience partnering with schools or community-based organizations
• Familiarity with attendance tracking or program data systems
• Bilingual abilities (Spanish strongly preferred)

Work Environment

This role is site-based and requires:

• Standing for extended periods
• Lifting up to 25 lbs (books/materials)
• Consistent in-person presence during afterschool hours

Equal Employment Opportunity

Start Lighthouse is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.

We encourage candidates from historically underrepresented communities to apply.

• 100% of Select Health Care Plans
• 100% of Vision and Dental Plans
• School Holidays, with the exception of summer
• 10 Additional PTO

English: Fluent

Spanish: Preferred Fluency