Program Support Coordinator (Part-time)

Position Summary

This position will support ICMAD’s programs by assisting with coordination, communication, participant engagement, and day-to-day administrative tasks. This person will report to the Executive Director and help ensure that workshops, events, and services run smoothly while maintaining a welcoming, organized, and mission-centered environment for single-parent families.

Key Responsibilities

• Coordinate logistics for wellness workshops, retreats, and support groups, including scheduling, venue setup, and material preparation.
• Communicate with participants and community partners via phone, email, and text to confirm attendance, answer questions, and provide program updates.
• Engage single parents and families in a compassionate, trauma-informed manner to build trust andencourage program participation.
• Maintain accurate records of attendance, feedback, and program outcomes to support continuous improvement and reporting.
• Assist with volunteer coordination, including onboarding, task assignment, and recognition tostrengthen community networks.
• Support day-to-day administrative tasks such as data entry, supply ordering, and correspondencealigned with ICMAD’s values of integrity and action.
• Collaborate with volunteers and partners to ensure programs reflect ICMAD’s mission of emotional resilience and family transformation.

Required Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree in a related field preferred.
• Fluent in Spanish preferred.
• At least 1 year of experience in program coordination, administrative support, or customer-facing roles in nonprofits, community services, or social programs. Experience in mental health, social work, or other human services field preferred.
• Valid driver’s license and reliable personal vehicle required; must be able to drive to program sites, events, and partner locations as needed.
• Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and maintain detailed records.
• Excellent verbal and written communication skills, with experience engaging diverse populations compassionately and professionally.
• Proficiency in Microsoft Office (Word, Excel, Google Workspace) and basic data entry; familiarity with virtual meeting platforms (e.g., Zoom) a plus.
• Ability to work flexible hours, including occasional evenings or weekends for program events.
• Commitment to ICMAD’s mission, values (community, integrity, transformation, action), and trauma? informed practices with single-parent.

• Flexible hours
• Hybrid

Must speak English; proficient in Spanish (preferred)