Case Manager

Case Manager

Washington, DC Metro Area · Hybrid · Full-time (37.5 hrs/week) · $45,000-$55,000

Reports To: Director of Social Services & Survivors’ Wellbeing

About TASSC

The Torture Abolition and Survivors Support Coalition (TASSC) International is a 501(c)(3) not-for-profit organization that provides services to survivors of torture. Our mission is to provide compassionate services that empower individuals to rebuild their lives and secure protection under international and domestic law. TASSC recognizes the psychological effects of torture and assists survivors with their immediate medical, psychological, legal, housing, and employment needs. Four programs are the cornerstones of our work and address the main areas of concern for many survivors: social, legal, career, and advocacy. TASSC’s wraparound services encourage and supplement the efforts of survivors who come to us seeking independence, self-sufficiency, and healthy futures.

TASSC’s integrated services also empower survivors to become leaders in our organization and our broader community. TASSC is proud to be survivor-led, with survivors serving as Board Members and the present Executive Director. TASSC has thrived because of countless hours of volunteer work from survivors who have taken leading roles in advocacy and community support.

Position Overview

The TASSC International Social Services Department (SSD) is seeking an organized, compassionate, and motivated Case Manager to help coordinate service delivery, meet with clients and their families, connect clients with resources, maintain consistent communication with clients, and assist the SSD team in program development, research, administrative tasks, and special projects. Reporting to the Director of Social Services & Survivors’ Wellbeing, the Case Manager role will perform several tasks to achieve the best outcomes for TASSC clients, including but not limited to:

• Assessing clients’ physical and mental wellness and needs to effectively refer them to tailored resources and services;
• Working with clients, community organizations, and stakeholders to ensure clients receive the assistance they need;
• Maintaining consistent communication with clients and recording clients’ progress in Casebook, TASSC’s case management software;
• Assisting the TASSC team with planning and facilitating ongoing wellness, life skills, and career development events;
• Developing relationships with clients and contributing to TASSC’s culture of community.

Required Qualifications:

• Bachelor’s degree in social work or a related field;
• Minimum of 1 year of working with clients in direct service;
• Strong interpersonal skills with a demonstrated ability to work independently, build trust with clients, and maintain professional boundaries;
• Flexibility to work occasional evenings or weekends as needed.

Preferred Qualifications:

• Fluency in a second language, especially Amharic, French, or Arabic;
• Case management experience with immigrants, refugees, or forcibly displaced populations;
• Understanding of trauma and trauma-informed practices;
• Proficiency in documentation systems, databases, and community mapping tools;
• High emotional intelligence, adaptability, and a sense of humor.

Compensation:

Salary: $45,000-$55,000 (commensurate on experience)

Benefits:

A competitive benefits package, including 80% covered medical and dental, 403(b) and Roth 403(b) options, 120 hours of vacation in the first year, 96 hours of personal/sick time, 13 paid holidays, and a week off between Christmas and New Year’s.

To Apply

To apply, please send a cover letter, resume, and three professional references to info@tassc.org. Applications will be reviewed on a rolling basis until the position is filled.

A competitive benefits package, including 80% covered medical and dental, 403(b) and Roth 403(b) options, 120 hours of vacation in the first year, 96 hours of personal/sick time, 13 paid holidays, and a week off between Christmas and New Year’s.

Fluency in Amharic, French, or Arabic is a plus