Associate Director of Impact and Learning

The Associate Director of Impact and Learning is a results-oriented learner and leader who holds Rising Sun’s vision to use data to manage program performance, improve outcomes and increase overall impact. The position is charged with improving the organization’s existing program models by proactively providing data and analysis that helps Rising Sun manage the performance of outcomes and service delivery. The Associate Director of Impact and Learning will be a member of the Director team collaborating closely with the Chief Program Officer and Program Directors, as well as program staff responsible for data collection and management, sharing insightful and actionable data with them to inform programmatic strategy. The Associate Director of Impact and Learning is responsible for managing the Salesforce Administrator vendor relationship while also providing thought partnership and basic support to staff who use Salesforce. The position reports directly to the Chief Development and Communications Officer, and will work closely with staff across career levels.

A successful Associate Director of Impact and Learning…

• Sees data as key to learning and improvement and helps others do the same
• Leads across the organization and help to build a culture of learning, growth, and impact
• Understands how best to collect and use data to drive improvement, learning, and impact; is excited to support others to develop and utilize data systems that achieve this,
• Is an excellent problem solver and collaborator, applying proven processes proactively to address issues and solve problems in all aspects of data collection, utilization and management
• Values teamwork, seeking opportunities to learn from others; exploring new ideas and opinions, and push the boundaries to make decisions, draft plans, and promote cooperation
• Has a mind and enthusiasm for data, analytics, systems, and process improvement
• Demonstrates self-awareness in understanding their own culture, identity, biases, prejudices, power, privilege, and stereotypes
• Demonstrates a willingness to challenge and change institutional practices that present barriers to different groups

The Associate Director of Impact and Learning is responsible for…

Leadership and Vision

• Collaborate with the Director Team to establish operational goals that allow the organization to effectively execute against its Theory of Change, mission, and strategic vision
• Build and cultivate a culture of impact and learning at Rising Sun, help to staff to understand the power and possibility data and bring that to the organization
• Oversee the timely and accurate dissemination of data analyses and informative trends within Rising Sun with the goal of creating cohesion and alignment on program fidelity and intended impact across programs
• Work with and across departments to effectively disseminate and communicate about the trends and impact of Rising Sun
• Collaborate with the CEO and Director of Policy to help inform and shape policy efforts through evidence-based and counterfactual data

Organizational Learning and Reporting

• Design, facilitate, and support routine practices and trainings to promote and ensure the use of data to improve program implementation, modifications, accountability and outcomes across the organization
• Develop, manage and refine data collection, analyses and reporting methods for use across programs and the organization, including for program staff, Director Team, Development/Communications Team, and for the Board of Directors
• Oversee the annual development of a learning agenda, incorporating respective department priorities and annual goals to ensure alignment with the Rising Sun Theory of Change and strategic vision
• Set standards and manage the analyses, preparation and dissemination of internal reports around program progress and impact to inform service delivery and support the organization’s annual performance evaluations
• Translate crucial evaluation findings into recommendations that inform and support the refinement of programs and inform key resource allocation and investment decisions
• Work in partnership with leadership to promote a culture of data- and equity-informed decision making across the organization

Data and Systems Management

• Manage the vendor relationship that supports Salesforce Administrator responsibilities, ensuring effective design and maintenance of the organization’s Salesforce database for all programmatic tracking, CRM, and fundraising efforts
• Oversee the management of upgrades and enhancements to the organization’s two Salesforce instances
• Identify and recommend additional phases of development for Salesforce in alignment with the Rising Sun Theory of Change, strategic vision and future programmatic growth
• Support/collaborate with program staff responsible for Salesforce input and day-to-day management

Staff Management and Department Operations

• Direct the day-to-day operations of Rising Sun’s Impact and Learning work under the supervision of the Chief Development and Communications Officer
• Work closely with three program staff and their direct supervisors to ensure timely and accurate data capture and to share analyses and findings with the Climate Careers and Opportunity Build staff
• Establish standards and oversee the timely completion and dissemination of external reports to meet public and private funder and compliance requirements
• Establish and implement comprehensive standards, policies, procedures and training to support efficient, accurate and timely data tracking and to ensure data quality and integrity, including reliability and validity

To be considered for this position, you must have…

• 7 years of professional experience, with at least 5 years of experience in relevant roles (e.g., program evaluation, data system administration, performance management, community-based organization positions)
• Deep experience using Salesforce
• Experience creating dashboards and visualizing, presenting and communicating data
• Knowledge of the nonprofit sector
• Residency in California (strong preference for San Joaquin County or the Bay Area) or the ability to move.
• The ability to work on-site across the 9-county Bay Area territory and Central California and regularly report to our Oakland or Stockton office
• The ability to work some flexible hours (e.g., occasional evenings and weekends)
• Demonstrated success in managing or overseeing research, evaluation, or performance management projects
• A passion and belief in the mission of a nonprofit focused on equity, climate, and good jobs

It’s a big plus if you have…

• Experience using Salesforce Nonprofit Success Pack (NPSP)
• High proficiency in effective writing and communication
• Ability to develop strong relationships and work in a collaborative setting that values diverse opinions
• Enthusiasm for helping drive and manage change along Rising Sun’s journey to become a more data-driven organization
• Experience supervising and training staff members

About Rising Sun…

We’re deeply rooted at the intersection of equity, climate, and good, sustainable careers.

In 1994, Rising Sun Center for Opportunity began as Rising Sun Energy Center in Santa Cruz, California. Much has changed as we’ve adapted and innovated to respond to the needs of our participants and communities, but today, we remain rooted in our origins, preparing people throughout the Bay Area and Central California who have been locked out of prosperity for good jobs and green pathways that offer economic equity and mobility while building a climate-resilient future for all. Learn more about who we are here.

About our culture…

We are mission-driven and work hard because we care about what we do. We are deeply committed to equity, inclusion, and antiracism, and are actively advancing on that journey, though we know the work is never done. We like working with each other and we like to make work fun. We’re into continuous improvement, learning, transparency, and tough conversations. We practice appreciation and start each meeting with a team-builder, and it’s not uncommon for staff to bring snacks to share that tell a story about who they are and where they come from. When we’re at the office, there’s usually at least one dog hanging around. We put people first, especially our program participants. We like to promote from within and build each other up, but we also like to bring in new ideas and different perspectives. We’re looking forward to meeting you and hearing about how you can contribute to making Rising Sun a great place to have an impact.

You might also be wondering about pay and benefits...

This is a permanent, full-time, exempt, salaried, and benefited position with a starting salary range for Bay Area-based hire being $97,610 - $102,490 annually and a starting salary range for Central Valley-based hire being $93,540 - 98,217 annually. Rising Sun may provide an annual COLA based on budget and available funds, which is not guaranteed.

Rising Sun offers a competitive benefits package that includes:

• 100% coverage of Medical, Vision, Dental insurance for employees, 50% coverage for dependents
• 403b contribution option and 3% match after first year
• $100,000 Life Insurance Policy
• 17 PTO days/year (increases each year until year 10)
• 17 Holidays/year (includes 2 floating holidays and a week of closure during winter)
• 4 Restorative days/year
• Birthday off
• Hybrid Remote work options - dependent on position
• Monthly internet and phone reimbursement, totaling $100
• 40% pay from Rising Sun for 12 weeks of parental leave to supplement California's state disability leave and paid family leave payments
• 8-weeks of paid sabbatical after year 7
• Annual professional development budget
• Financial advising through Stonebridge Financial Group

RISING SUN IS AN EQUAL OPPORTUNITY EMPLOYER

Rising Sun is committed to diversity and considers all applicants for all positions without regard to color, ethnic background, religion, sex, gender, sexual orientation, national origin, age, and disability status. Equal Opportunity Employer/Affirmative Action; women and individuals who are Black, indigenous, and/or people of color are encouraged to apply.