Audience Services Representative - Seasonal

Department: MARKETING/TICKETING

Location: SEATTLE, WA

FLSA Status: NON-EXEMPT (eligible for overtime)

Position Status: SEASONAL (September – May), PART-TIME

Position Location: PRIMARILY ONSITE, SEE BELOW FOR REMOTE WORK ELIGIBILITY

Compensation: $23.26/hour. This position is represented by I.A.T.S.E. Local 15 and future wages and benefits will be set in accordance with the CBA.

Reports to: AUDIENCE SERVICES AND GROUP SALES MANAGER

Start Date: November or December preferred

POSITION SUMMARY

This position is responsible for providing excellent service to a diverse audience through ticketing transactions and general information dissemination by phone, online, and in person. Work includes occasional nights and weekends at Seattle Opera performances.

Seattle Opera provides a generous benefits package which currently includes:

• Vacation time accrued on a pro-rated basis
• Sick time per Seattle’s Safe and Sick time ordinance
• Paid holidays that occur when an employee is regularly scheduled
• Employee-funded 403(b) Savings Plan
• Fully Funded Orca Regional Passport card, or 50% funded, special rate Seattle Center parking pass
• Staff ticket comps and class discounts