Recruitment & Enrollment Coordinator

Position: The Recruitment & Enrollment Coordinator is a temporary full-time position covering a family leave with an expected end date of November 20th, 2026. This position reports to the Recruitment & Enrollment Manager and is a hybrid role.

Job Summary: We seek a temporary Recruitment & Enrollment Coordinator to support the full recruitment-to-enrollment pathway, from outreach and applicant processing to onboarding, ensuring annual enrollment targets are met across HSTF programs.

Responsibilities:

Recruitment

• Support the HSTF Recruitment Committee
• Identify and engage prospective participants; represent HSTF programs to external audiences
• Support execution of recruitment events and related projects
• Provide program tours & calls with incoming participants when scheduled
• Coordinate with Communications Coordinator, with approval from Executive Director, to update the website with open enrollment information, purchase recruitment materials, and post recruitment info to social media

Enrollment

• Contact applicants and their families to advance the enrollment process via calls, paperwork, and follow-up reminders
• Review & process incoming applications, forms, and documentation from potential program participants daily
• Flag data migration issues in Salesforce to the Director of Operations or Deputy Director
• Compile participant files for final approval from the Finance Team
• Keep the enrollment tracking systems in Salesforce & Airtable up to date and communicate with Program Team members regarding paperwork outreach to prospective participants
• Complete enrollment tasks for upcoming program start dates, including: sharing reports, updating the texting platform
• Complete disenrollment tasks for any outgoing participant in our programs
• Maintain the enrollment workflow and work with the Recruitment & Enrollment Associate to ensure that enrollment numbers are met while seeking support from Deputy Director when needed
• Ensure incoming participants are successfully welcomed

Organizational Responsibilities

• Support implementation of strategic recruitment and enrollment goals
• Contribute to the quarterly Recruitment and Enrollment report
• Prepare program welcome materials (e.g., swag bags) for incoming participants
• Participate actively in team meetings, committees, organizational events, and other opportunities as assigned
• Provide support to the Program Associate

Qualifications

• Associate’s or Bachelor’s degree in a related field (e.g., education, communications, nonprofit management, or similar) or 1-3 years of relevant experience in recruitment, enrollment, or customer service
• Experience in youth development and working with families highly preferred
• Commitment to uplifting youth voice, creativity, and leadership, particularly within Afro-Latin communities

Skills & Abilities

• Ability to work independently and cross-functionally
• Strong communication skills, with the ability to engage effectively and respectfully with youth, families, and colleagues from diverse cultural and socioeconomic backgrounds
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced, youth-centered environment
• Strong administrative and project coordination skills, including managing high-volume workflows and processes
• Problem-solving skills with the ability to adapt, stay flexible, and maintain a positive, solutions-oriented approach
• Proficiency with computer systems and databases; experience with Customer Relations Management (CRM) tools preferred
• Reliable, with strong time management and follow-through
• Bilingual in Spanish and English preferred
• Commitment to equity and inclusion
• Enthusiasm, positive sense of humor, ability to take initiative, and professionalism

This is a temporary, full-time, non-benefited position. The employee will accrue Massachusetts Earned Sick Time in accordance with state law.

Bilingual in Spanish and English preferred.