Relationship Manager - MFI & Banking sector

About Water.org

1 in 4 people around the world lack access to safe water and 2 in 5 people don’t have access to a safe toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible, and cost-effective because we believe that water is the way to empower a bright future that we can all share in, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 30 years, we’ve been providing women hope, children health and families a bright future.

Join us as a Relationship Manager – MFI & Banking sector and be part of a mission that transforms lives. At Water.org, you’ll work at the intersection of financial inclusion and social impact—partnering with MFIs and banks to unlock affordable financing for water and sanitation. The Relationship Manager – MFI & Banking sector leads the success of our microfinance and banking partnerships—driving performance, delivering on shared priorities, and unlocking impact. You’ll act as a trusted advisor and problem-solver, helping partners design and implement programs that bring Water.org’s value to life. If you thrive on relationship-building and turning strategy into results, this role is for you.

What You’ll do

Account Management

• Serve as the primary relationship manager for assigned MFI and banking partners, fostering long-term success and satisfaction.
• Implement partner-facing service delivery and projects, ensuring alignment with agreed priorities and business plans.
• Maintain high-quality data and reporting accuracy to support decision-making and verify program outcomes.
• Nurture strong working relationships that support partner performance and the achievement of impact goals.

Business Development

• Strengthen and expand relationships with key decision-makers within your partner portfolio and/or geographic area.
• Identify and cultivate opportunities to grow Water.org’s footprint within the financial sector, including new partnerships, product innovations, or expanded financing programs.
• Support strategy execution and pipeline development for Water.org’s products and services.

Business Metrics & Reporting

• Deliver timely, accurate reporting and analysis of account performance, including program execution, funding utilization, and projected impact.
• Translate performance metrics into insights and recommendations for internal stakeholders and partners.

Why Water.org?

At Water.org, we’re dedicated to breaking barriers to safe water access for everyone, everywhere. When you join us, you’ll be part of a purpose-driven team committed to sustainability, diversity, and making a lasting impact. We offer growth opportunities, a collaborative culture, and the chance to drive global change.

Discover what makes Water.org a great place to work

What Makes you a great fit

• Bachelor’s degree or equivalent relevant professional experience.
• At least 5 years of relationship management experience, with a strong preference for backgrounds in: Microfinance institutions (MFIs), Banking institutions, NBFCs and/or MSME finance.
• Water and sanitation financing
• Demonstrated success in expanding/scaling business partnerships, or business contracts.
• Strong relationship-building, communication, and advisory skills.
• Proficiency in written and spoken English.

Travel Requirement

• Up to 25% of domestic and international travel

Salary/Benefits

This position offers country-specific benefits and market-based, competitive salary as well as periodic review for merit and incentive pay based on organizational and personal achievement.

Being authorized to work in the country posted is a precondition of employment.

Type and Estimated Length of Employment:

Indefinite

Water.org is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, pregnancy status, military and veteran status, genetic information, and any other status protected by law. We provide qualified applicants and employees reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We strive to build and maintain a diverse team that will advance our mission and work and encourage candidates from all backgrounds to apply. . Water.org participates in E-Verify. 

English