Assistant Survey Manager

Reports to: Director of Operations Initiatives

Department: Park Operations

Status: Non-Exempt

Pay Rate: $40/hour

Schedule: Part-time, temporary 12month position, irregular hours

Duration: June 2026 – May 2027

Note: This is a PART-TIME in-person position. This role is expected to be mobile (working at the 79th St Operations Facility and throughout the Park). This is a 12-month grant funded position that will end on May 31, 2027. Schedules are determined based on project needs and may change. Weekend, early morning, evening, and some holiday work, is required.

About Central Park and the Central Park Conservancy

Central Park is one of the world's most famous and beloved urban public spaces. Designed by Frederick Law Olmsted and Calvert Vaux in 1858, the 843-acre Park was the country's first purpose-built public park and is a National Historic Landmark and a New York Scenic Landmark. The Central Park Conservancy, a private, not-for-profit organization, was founded in 1980 to rescue the Park which had fallen into serious disrepair. Since then, the Conservancy has overseen the investment of close to $2 billion in the restoration and management of the Park which now hosts over 40 million visitors a year.

The Conservancy’s mission is to preserve and celebrate Central Park as a sanctuary from urban life. The City of New York has formally entrusted the care of the Park to the Conservancy which is responsible for every aspect of its care, including landscape maintenance, capital improvements, and the visitor experience. The Conservancy employs roughly 400 people and has an annual operating budget of $120 million.

Position Summary

The Central Park Conservancy seeks an Assistant Survey Manager to provide part-time survey shift coverage for the Conservancy’s year-long, User Survey and visitation count. The project consists of manual visitation counts and collecting exit surveys via tablets at entrances across the Park, across all seasons and in all types of weather.

Working under the general supervision of the Director, and in close collaboration with the Survey Manager, the Assistant Survey Manager will be responsible for in-Park shift supervision approximately one day per week. The Assistant Manager’s schedule will include a minimum of two Sundays per month in addition to providing coverage for the Survey manager’s vacation and sick days, and other days as is necessary.

Essential Duties

• Serve as manager and primary point-of-contact for contracted surveyors when they are working in the Park
• Provide technical assistance to contracted surveyors, providing coaching as needed
• Manage all survey equipment and supplies ahead of and after each survey shift: radios, tablets, uniforms, etc.
• Step in to conduct surveys/visitor counts and perform general survey operation tasks as needed

Minimum Requirements

• Bachelor’s Degree from accredited college in a related field; 6 years of experience, preferably in the field of visitor engagement and/or social science research, including a minimum of 3 years in the management and supervision of others; or professional equivalent
• Valid Drivers’ License that must be maintained for the duration of employment.
• Possess a fundamental understanding and knowledge of project management and visitor engagement management using modern practices; experience in high-visitation setting is desirable.
• Ability to provide both oral and written communication that is easily understood and direct in its content.
• Ability to engage critical thinking skills that allow for prioritizing issues, coordinating multiple projects, problem solving, and managing event logistics.
• Ability to interact with the public in a courteous, diplomatic, and professional manner at all times.
• Ability to serve as a collaborative and flexible part of a team.
• Work will include weekends, early mornings, evenings, holidays and being outdoors in all seasons.
• Ability to lift 30 lbs. and perform work that requires long periods of standing, walking to various locations throughout the Park, as needed, and driving.

Diversity, Equity & Inclusion

The Central Park Conservancy’s work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all. Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating for equitable and accessible public use of the Park. In service of this belief, we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves.

Safety Requirements

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.