Senior Social Worker - Mobile Crisis Response Team (MCRT)

Organization: People USA

Position Description: Senior Social Worker– Mobile Crisis Response Team (MCRT

Location: New Rochelle

Schedule: Monday - Friday days

Pay Rate: $80,000 per year Salaried, exempt

Position Summary:

The Senior Social Worker provides day-to-day clinical leadership, guidance, and support to the New Rochelle Mobile Crisis Response Team. This role ensures high-quality crisis intervention, consistent clinical practice, and adherence to trauma-informed, person-centered care standards. The Clinical Lead supports clinicians in the field, promotes strong internal workflows, and contributes to the overall functioning of the team.

Essential Duties & Responsibilities:

Clinical Leadership & Support

• Serve as the primary clinical point of contact for the New Rochelle MCRT team.
• Provide real-time clinical guidance during crisis responses, including risk assessment, safety planning, and de-escalation strategies.
• Support clinicians in determining appropriate dispositions, referrals, and follow-up needs.
• Assist with clinical decision-making for complex or high-acuity cases.

Crisis Response & Field Support

• Participate in field responses as needed to support clinicians or manage high-risk situations.
• Model trauma-informed, culturally responsive engagement with individuals and families.
• Ensure clinical consistency across shifts and team members.

Workflow & Program Coordination

• Support the Program Director in maintaining smooth daily operations for the New Rochelle team.
• Participate in team meetings, case reviews, and internal coordination efforts.

Collaboration & Communication

• Maintain strong communication with the Program Director and other MCRT leads across Yonkers and Mt. Vernon.
• Support coordination with community partners, hospitals, and service providers as needed for participant care.
• Represent the New Rochelle MCRT in internal discussions and cross-team initiatives.

Qualifications

• LMSW certification required.
• Minimum 2–3 years of clinical experience in crisis intervention, behavioral health, or related field.
• Strong skills in risk assessment, crisis de-escalation, and clinical judgment.
• Experience in mobile crisis, community-based services, or emergency response preferred. Excellent communication, organization, and teamwork skills.
• Valid driver’s license and ability to travel within Westchester County.

Physical & Environmental Requirements

• Ability to respond to community locations, homes, and field-based environments.
• Exposure to unpredictable environmental conditions and emotionally charged situations.
• Ability to sit for extended periods for documentation and administrative tasks.
• Ability to lift up to 20 lbs and navigate stairs or uneven terrain during field responses.

Core Competencies

• Clinical judgment and crisis assessment
• Trauma-informed engagement
• Flexibility and adaptability
• Ethical decision-making
• Collaboration and communication
• Cultural humility
• Field-based problem-solving

Reports to - Director - New Rochelle MCRT Team

Peole USA offers a comprehensive benefits package including Medical, Dental and Vision Coverage, 403b Retirement Savings Plan, Basic and supplemental Life Insurance, supplemental insurances options for Cancer coverage and Hospital care, as well as paid time off and sick time.

English - required

Bilingual English/Spanish preferred