Communications and Membership Associate

Job Title: Communications and Membership Associate

Reports to: Executive Director

Location: Washington, D.C. with Hybrid arrangement- Remote and In-Office. Ability to commute into our Washington D.C. HQ office at least twice a week strongly preferred. Up to 20% travel expected.

Pay Type: Salary, Exempt

Expected Pay Range: $57,000 - 70,000

POSITION OVERVIEW

Asian American Journalists Association (AAJA) is a membership nonprofit advancing diversity in newsrooms, and ensuring fair and accurate coverage of communities of color.

AAJA seeks a Communications and Membership Associate to lead the amplification of AAJA’s mission, including its events, programs, and opportunities. As a key member of a small AAJA team, this position will collaborate with other Directors and other members of the team as appropriate to best meet AAJA's mission.

The Candidate

We seek a mission-oriented, self-starting, collaborative individual who is highly organized and excited for opportunities to create, innovate, and contribute to building processes. Must have an all-hands-on-deck and can-do attitude. Can anticipate needs, pivot quickly, juggle multiple competing priorities, and think strategically. Strong writing skills are a must. Familiarity with data and CRMs is preferred.

Candidate should possess a deep commitment to the advancement of diversity and inclusion in newsrooms, and an overall commitment to AAPI communities in diversity, equity, and inclusion dialogues overall.

Work Environment

• You believe in the role of journalism and storytelling in advancing our communities and in AAPI community and movement building. You are mission driven with a commitment to journalism, storytelling, diversity in media, and civic engagement.
• You thrive in a collaborative work environment, but are also highly capable of working independently day-to-day. You can plan and manage complex projects in a high-performance environment. You are communicative and are comfortable taking initiative.
• You can collaborate with and manage various stakeholders, including members, donors, and volunteers. You have a knack for reading them room and reading between the lines.

Expectations

• Excellent judgment, professionalism, and interpersonal skills
• Strong organizational and project management skills; able to manage multiple complex workflows simultaneously
• Experience working remotely and collaborating across teams
• Ability to thrive in fast-paced environments, navigate ambiguity, and adapt quickly
• Strong attention to detail with consistent follow-through
• Process-oriented mindset with experience improving systems and efficiency
• Ability to receive and implement feedback constructively

Preferred Qualifications

• Experience in media or familiarity with the journalism industry
• Background or experience in marketing/communications, education in Asian American and/or Pacific Islander studies is preferred
• Experience with WordPress and/or Squarespace, Google Workspace, Zoom/webinars, and social media platforms
• Experience with project management tools (e.g., Asana)
• Understanding of marketing and communications functions (brand, digital, CRM/email marketing)
• A keen eye for graphic design and brand cohesion
• Proficiency with video and graphic editing software is a plus

Key Responsibilities

• Lead digital communications and membership campaigns to support member recruitment, retention, and participation in key programs and events, including signature programs, convention, awards, and scholarships.
• Collaborate with both internal and external teams and stakeholders to successfully promote AAJA’s programs, initiatives and events.
• Develop, execute, and manage team members to execute multi-channel marketing and communication strategies, managing content, emails and newsletters, social media content, campaign calendars, and other promotional activities across digital platforms.
• Manage creation of biweekly newsletters that reach 10,000+.
• Lead weekly meetings with the team.
• Maintain and update website content (WordPress/Squarespace)
• Ensure consistency in brand voice and messaging across all platforms
• Track and report on communications performance (email, social, web)
• Respond to external communications and partnership inquiries
• Administer the organization's awards and scholarship cycles from planning through completion, including project management, application administration, and annual updates.
• Coordinate volunteer judges and selection committees, manage recipient communications and payment processing, and oversee recognition activities on digital platforms and at convention.

• Health insurance premium coverage from the first of the month following your date of hire.
• Annual and sick leave benefits, including 10 vacation days, most federal holidays, and additional paid time off following events.
• Opportunity for flexible time and remote work.
• Retirement plan and 3 percent match to be made available after one year of employment.

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