Program Manager

Program Manager Job Description

Bounce Children’s Foundation transforms the lives of chronically ill children, and their families,

shifting all from surviving to thriving – until cures are found.

Description:

Reporting directly to the CEO, this position designs, delivers, evaluates and continually enhances, a comprehensive portfolio of Bounce Children’s Foundation programs. Current program portfolio includes:

• Bounce Bash®: from every-day, to once-in-a-lifetime, family adventures specially designed to allow medically fragile children to participate
• Bounce It Forward®: turning donated tickets to sporting, theatre and other high demand events into unexpected fun for Bounce kids/families
• Bounce Back Kits®: themed family care packages that distract and ease stress for Bounce families who frequently experience medically necessitated ‘lock in’
• Bounce Academy®: strength training for vital coping skills for parents/caregivers
• Bounce Net®: a 24×7 private, online community and safety net for parents/caregivers ensuring connection when and where most needed

Primary Responsibilities:

• Work with CEO to build and execute Bounce’s overall program strategy, including but not limited to: Bounce Bash®; Bounce Back Kits®; Bounce It Forward®; Bounce Academy®; Bounce Net®
• Overall responsibility for program development/execution/evaluation/continual improvement including, but not limited to: event planning and management; family communications; building relationships with external constituents
• Set and achieve annual program goals, both quantitative and qualitative, in:
  • Bounce Bash: average 2 per month
  • Bounce It Forward: as available
  • Bounce Back Kits: 6 times per year
  • Bounce Academy: quarterly
  • Bounce Net: 5 posts per week
• Manage Program Operations Assistant
• Enhance and expand programming through assessments and feedback from families
• Meet/exceed program budget and optimize how it is used, including leveraging in-kind donations
• Contribute to organization’s overall communications vehicles (website, newsletter, annual report, etc.)
• Facilitate Volunteer Involvement in Program Events
• Drive Program Enrollment and Leveraging of the Membership Database
• Generate monthly and annual performance metrics
• Compile program impact reports
• Assist colleagues in the office and share general office duties, as needed

Mandatory Job Qualifications:

• BA degree (or equivalent) with strong interest in child/family development, social work, or related field
• Minimum of two years’ experience in nonprofit sector or related field
• Commitment to Bounce’s mission and empathetic to the needs of chronically ill children
• Experience with Event Planning
• Organized, attention to detail, ability to juggle multiple priorities, accurate, dependable
• Proficient in Microsoft Office, Social Media, database software and Internet
• Above Average oral and written communications skills
• Event/Project management and volunteer management experience preferred
• Schedule includes an average of 2 weekend program events per month
• Ability to lift up to 20 pounds and assist with event set up/tear down
• Valid driver’s license, access to a vehicle, and available for limited travel around the Chicagoland area

Salary/Benefits:

Salary commensurate with experience; position includes benefits package consisting of paid time off, retirement plan and medical benefits. Due to nature of program delivery schedule, position includes up to 1 day/month of comp time.

Salary commensurate with experience; position includes benefits package consisting of paid time off, retirement plan and medical benefits. Due to nature of program delivery schedule, position includes up to 1 day/month of comp time.