Employment and Education Specialist

ABOUT US

Founded in 2016, AsylumWorks (soon to be rebranded as Arrived) is a Washington, DC metro-based nonprofit delivering specialized services proven to connect individuals and families to the safety, stability, and opportunity they need to contribute to the communities where they live, work, and learn. AsylumWorks provides Health & Wellness, Employment & Education, and Legal Navigation services to approximately 750 individuals from over 50 countries annually. In fall 2026, AsylumWorks will officially change its name to Arrived to better reflect the diversity of the individuals and families we serve.

EMPLOYMENT & EDUCATION PROGRAM

AsylumWorks’ Employment & Education team helps clients prepare for, find, and keep living-wage employment to support themselves and their families. Clients benefit from one-on-one consultations, personalized job coaching, access to our e-learning curriculum and connections to professional resources.Program Specialists work with job seekers to identify their career goals, create an employment plan, and learn about local resources and training that can bolster their employability over a period of approximately six months. This program is for all clients, regardless of language, education or work history.

JOB DESCRIPTION

AsylumWorks is seeking a full-time (exempt) Employment & Education Program Specialist to provide direct services to our clients and support program outcomes. This position will be supervised by the Employment & Education Program Manager. AsylumWorks is a hybrid workplace with an office in the Dupont Circle neighborhood of Washington, DC. This position may work from home up to three days a week following the onboarding period.

RESPONSIBILITIES

Client-Facing (80%)

• Identify, screen, and enroll eligible clients in internal employment & education coaching program
• Conduct client intake and develop comprehensive goal-setting and employment plans alongside each client
• Provide high-quality, client-led career counseling to program participants, utilizing language interpretation services when needed
• Direct clients through AsylumWorks online training series and connect clients to internal and external resources
• Document all work with clients in our database and provide updates to clients’ Health & Wellness case managers
• Maintain a caseload of approximately 20 coaching clients at once

Programmatic Support (20%)

• Contribute to the ongoing development and revision of internal education & employment training, resources, and communications
• Maintain an up-to-date knowledge of employment and education landscape and trends
• Support the collection of regular client feedback and coordinate with team members to ensure feedback is integrated into program models
• Coordinate client alumni group programming, “Career Success Cohort”
• Support the coordination of workshops and events for AsylumWorks clients and alumni to promote program outcomes and continuing education opportunities for clients
• Support the recruitment, training, and activities of program volunteers

REQUIREMENTS

• Demonstrated expertise in all stages of the job search and application process;
• Experience working with immigrants who have experienced significant trauma and/or displacement;
• 1-2 years of experience teaching, coaching, and/or mentoring others;
• Career coach certification or willingness to become certified within first four to six months of employment;
• Experience working with low-income, English-limited populations;
• Ability to work collaboratively in an interdisciplinary, multicultural setting;
• Able to multi-task in a high-volume, fast-paced environment;
• A demonstrated awareness of cultural humility;
• Strong interpersonal communication skills;
• Fluency in English and another language preferred (Spanish or Dari preferred);
• Computer literate;
• Authorized to work in the United States of America; and
• An inherent desire to improve, create, and problem-solve.

SALARY

$50,000-$55,000 annually commensurate with experience.

BENEFITS

AsylumWorks provides many benefits to full-time, salaried staff, including:

• 100% Employer-Paid CareFirst Medical Insurance Plan with a vast network of coverage throughout DC, Maryland, and Virginia;
• Employer-subsidized Guardian Dental and Davis Vision Insurance;
• 15 days of vacation leave per year in Year 1;
• 11 days of paid time off for Federal Holidays and the day after U.S. Thanksgiving;
• Paid time off for AsylumWorks Winter Break office closure the days between Christmas Day & New Year’s Day;
• 2 Personal Days per year;
• 10 Medical/Sick Leave Days per year;
• Eligibility for DC Paid Family Medical Leave eligibility for parental leave, pre-natal leave, and extended family sick leave; and
• Generous monthly tech stipend to cover costs related to mobile phone usage, data, and work-from-home equipment.

HOW TO APPLY

Applicants must send a resume and a cover letter to careers@asylumworks.org with the subject line: Employment and Education Program Specialist. Please combine the resume and cover letter into one PDF. Complete applications will be reviewed on a rolling basis.

AsylumWorks is an Equal Opportunity Employer as defined by law.

AsylumWorks provides many benefits to full-time, salaried staff, including:

• 100% Employer-Paid CareFirst Medical Insurance Plan with a vast network of coverage throughout DC, Maryland, and Virginia;
• Employer-subsidized Guardian Dental and Davis Vision Insurance;
• 15 days of vacation leave per year in Year 1;
• 11 days of paid time off for Federal Holidays and the day after U.S. Thanksgiving;
• Paid time off for AsylumWorks Winter Break office closure the days between Christmas Day & New Year’s Day;
• 2 Personal Days per year;
• 10 Medical/Sick Leave Days per year;
• Eligibility for DC Paid Family Medical Leave eligibility for parental leave, pre-natal leave, and extended family sick leave; and
• Generous monthly tech stipend to cover costs related to mobile phone usage, data, and work-from-home equipment.

Fluency in English and another language preferred (Spanish or Dari preferred)