Representative Payee Specialist

Disability Rights Michigan (DRM) has an immediate opening for a full-time (37.5 hours a week) Representative Payee Specialist located in our Lansing office. The Social Security Representative Payee Program at DRM is charged with conducting reviews to verify that the representative payee is using the benefits on behalf of the beneficiary and is carrying out the representative payee responsibilities and duties correctly in response to allegations or concerns about the performance or the suitability of representative payees.

PRIMARY DUTIES & RESPONSIBILITIES:

Conduct reviews of individuals and organizations appointed as Representative Payees by the Social Security Administration (SSA).

Interview representative payees, beneficiaries, and when applicable, legal guardians and third parties.

Review and analyze financial documentation looking to ensure the representative payee:

• Manages funds so the beneficiary(ies) have no unmet current needs;
• Accounts for all funds received and spent;
• Conserves any unspent funds in an appropriate manner; and
• Complies with representative payee accounting and reporting responsibilities.

Prepare comprehensive reports detailing the representative payee review using approved SSA forms, citing deficiencies, notifications, issues, and referrals.

Review housing facilities for possible health and safety violations. Observe for possible abuse, neglect or licensing violations and refer to appropriate DRM team or other entities.

Develop corrective action plans to assist representative payees in conforming to requirements specified by the Social Security Administration Commissioner.

Complete required documentation according to SSA grant award and Business Process Document

Maintain the security and safety of personal identifying information (PII) of all individuals involved in representative payee reviews.

Ensure representative payees fully understand their duties and responsibilities with respect to recordkeeping and reporting.

Maintain communication with team members and other DRM staff to exchange information, provide technical assistance/consultation, and resolve problems.

Participate in various outreach activities including public presentations, training, and development of written materials to educate others about DRM and the rights of Social Security beneficiaries.

Attend staff meetings, training, and in-service programs in office, virtually, or off-site as required.

Maintain current knowledge of legal mandates, court rulings, government systems and DRM policies related to the rights of individuals with disabilities.

Must possess a bachelor’s degree in a human service area or business/accounting; or relevant experience in business/accounting, human services, and disability rights. A minimum of two years previous investigation experience with demonstrated success working with persons with disabilities. Well-developed oral and written communication skills are necessary along with an exceptionally creative problem-solving ability.

Health Insurance full family (pre-tax premium co-pay)

Vision

Dental

403b

Employee Assistance Program

Life insurance at 2x’s your salary

Long Term Disability

Short Term Disability

Dependent care assistance (pre-tax)

16 paid holidays

30 days PTO

Qualifies for Federal Student Loan Forgiveness program.