Clinical Director, Supportive Housing Program

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Clinical Director will oversee the coordination of clinical services within the Supportive Housing Program with a focus on both behavioral and physical health. The Clinical Director provides guidance and supervision to a team of case management and clinician staff, as well as creating systems that enhance services. The Clinical Director will:

• Supervise the coordination of services and clinical and case management staff ensuring daily activities are held according to program protocols and is line with RiseBoro’s mission
• Receive referrals for tenant placement, review all documentation, schedule, and conduct interviews for incoming tenants
• Hire qualified team members and ensure staff have the resources they need to succeed
• Support, observe, and guide staff in working effectively with tenants and implementing evidence-based practice models
• Conduct weekly supervision, including case conferences, with staff to ensure appropriate delivery of services, tenant, and programmatic success, assess staff performance, and provide support for job development
• Oversee the completion of tenant needs assessments and support staff in developing ongoing, individualized, tenant-centered service plans
• Work with Program Administrator and Director of Supportive Services on program buildout at its inception
• Leading staff in health care planning, as appropriate, and care team planning
• Work to ensure tenant adherence to physical and behavioral health medication
• Support the Tenant Services Director and other program staff’s efforts to design independent living skills curriculum and its implementation
• Provide conflict resolution, crisis intervention, and crisis de-escalation, as need arises
• Approve and submit accurate timecards for all direct reports
• Establish and maintain a rotating on call assignment and emergency phone protocols
• Complete and submit reports to Program Administrator for review and submission to funding source and Director of Supportive Services
• Conduct regular audits of charts and files
• Initiate disciplinary action and develop performance improvement plans for staff as needed; conduct annual performance evaluations and assist staff in the creation of goals for improved program implementation
• Is on call 24 hours a day/seven days a week in case of emergencies

COMPETENCIES

• Dynamic, able to multi-task, problem solve, and work independently with strong leadership and decision-making abilities
• Team player and willing to work with a diverse population
• Ability to travel and to be on call 24/7 in case of emergencies
• Trained in child development, mandated reporting, and family dynamics
• Trained in harm reduction and housing first services approaches
• Experience with evidence-based practices and/or evidence-informed services including, but not limited to:
• Positive Youth Development
• Recovery-Oriented and Trauma-Informed Case Management
• Critical Time Intervention
• Commitment to RiseBoro’s mission of unleashing the potential of communities to thrive, no matter the odds
• 3-5 years of supervisory experience

EDUCATION AND EXPERIENCE REQUIREMENTS

• Licensed Master of Social Work, LMSW required - LCSW preferred
• At least 3 years of relevant social service experience, particularly in providing clinical and counseling services to young adults and young adult families

Riseboro offers full benefits packages to full-time employees, as well as Pension, and Life Insurance plans.