Event and Office Operations Manager

The Events and Office Operations Manager leads the day-to-day office management and event execution that enables the Joint Center to function at its highest level. This role manages office, event vendor/facility relationships, and serves as the primary logistics lead for internal and external meetings including board gatherings and stakeholder convenings. Working in close coordination with the Chief of Staff, this manager ensures that every office management and event touchpoint reflects the Joint Center’s professionalism and mission. The ideal candidate brings strong management instincts, exceptional execution, and the judgment to anticipate needs before they become problems.

Key Responsibilities

Office Management

• Lead daily office management, including supply management, equipment maintenance, and vendor coordination
• Serve as the primary point of contact for visitors and maintain a professional, welcoming environment
• Lead facility management, including maintenance requests, office improvements, and safety protocols
• Manage onboarding and offboarding logistics (workspace setup, technology access, office orientation)
• Direct office scheduling, room reservations, and shared resource coordination
• Receive, sort, and distribute incoming office mail and manage outgoing correspondence
• Manage the relationship with the Joint Center’s technology vendor, serving as the primary point of contact for equipment, service requests, and issue resolution

Meeting and Event Coordination

• Own end-to-end logistics for all on-site and off-site meetings, retreats, and stakeholder convenings, in coordination with the Chief of Staff
• Manage all on-site meeting logistics, including room setup, technology, catering, and materials
• Lead administrative and logistical support for Board of Governors meetings and related events, including agenda development, materials preparation, setup, and execution
• Manage vendor relationships for catering, A/V, and facilities, ensuring consistent quality and accountability
• Lead in-person registration and event logistics, collaborating with communications staff on scheduling, invitations, and virtual registration coordination
• Partner with communications staff to ensure branding and materials alignment across all meetings and events. Build and maintain relationships across the District with venues, caterers, and community partners to expand the Joint Center’s event infrastructure and support co-sponsored and co-executed events with external organizations

Administrative and Special Projects

• Own tracking and processing of event and office management-related expenses, with accountability to organizational budgets
• Maintain organized records for office management, event logistics, and vendor contracts
• Lead process improvement initiatives within office management and events functions
• Manage logistics for the Joint Center’s monthly all-staff professional development series, including soliciting input on topics and areas of interest, identifying and outreaching to partners and vendors, and coordinating scheduling and communications for each session
• Support cross-departmental projects that strengthen organizational culture and infrastructure

Qualifications

• 5+ years of experience in office management, events coordination, or a related field, with demonstrated ownership of complex logistics
• Proven ability to manage multiple vendors and budgets simultaneously with minimal oversight
• Experience planning and executing high-profile events, including board meetings, leadership convenings, or external stakeholder gatherings
• Strong project management skills with a track record of delivering on deadline in a fast-paced environment
• Exceptional interpersonal and communication skills; able to represent the organization professionally with staff, board members, and external partners
• High degree of discretion and judgment, particularly around sensitive organizational matters
• Proficiency in Microsoft 365 and event or project management tools; comfort learning new systems
• Experience in a nonprofit, think tank, policy, or mission-driven organization preferred
• Bachelor’s degree and/or equivalent experience considered

Work Environment

The Events and Office Operations Manager will be based in Washington DC and is required to come into the office 2 days per week. Additionally, this role will require in-person attendance at all events and engagements led by this position. The role requires a high degree of professionalism and the ability to work collaboratively with senior leadership, board members, and external partners.

Benefits include 100% employer-sponsored healthcare, dental, and vision; as well as STD, LTD, and life insurance coverage. A generous 403b retirement contribution. Paid-time off and quarterly mental health days