Salesforce Technical Lead

Reporting to the Managing Director of IT, the Salesforce Technical Lead will serve as the organization’s primary technical authority for the Salesforce platform. This role exists to ensure that Salesforce is architected, developed, and maintained as a secure, scalable, and high‑performing enterprise system that supports the organization’s mission and evolving business needs. The Salesforce Technical Lead will also play an essential leadership role, mentoring technical team members, collaborating across departments, and driving continuous improvement in DevOps, automation, testing, and platform governance. Through these contributions, the position directly strengthens operational efficiency, data quality, and the organization’s ability to deliver on its mission with clarity, consistency, and technical excellence.

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Minimum Qualifications (Non-Negotiable)

• Demonstrated proficiency in Salesforce development and configuration, including Apex, Lightning Web Components, Flows, and related platform tools.
• Strong understanding of system architecture, data modeling, integrations, and secure application design within Salesforce.
• Experience with Salesforce integrations using REST/SOAP APIs, middleware platforms, or event-driven architectures.
• Salesforce Administrator certification (ADM-201 or equivalent).
• Salesforce Platform Developer I certification.
• Excellent verbal and written communication skills, including the ability to explain complex concepts to diverse audiences.
• Strong analytical, critical-thinking, and problem-solving skills.
• Ability to handle confidential and sensitive information with discretion.
• Ability to work independently, prioritize tasks effectively, and manage multiple responsibilities in a fast-paced environment.
• Proficiency with Microsoft Office (Word, PowerPoint, Outlook, SharePoint, Excel).
• Ability to collaborate effectively and contribute positively to a team-oriented environment.

Preferred Qualifications

• Advanced Salesforce certifications such as Platform Developer II, Application Architect, or System Architect.
• Demonstrated experience leading technical design, code reviews, or architectural decision-making in a Salesforce environment.
• AWS middleware or integration experience (e.g., Lambda, API Gateway, EventBridge, SQS).
• Familiarity with form-building and data-capture tools (e.g., FormTitan, FormAssembly) and their integrations with Salesforce.
• Experience working within structured DevOps workflows, including Git‑based version control, CI/CD pipelines, and Salesforce DX.
• Knowledge of GDPR, data governance standards, and Salesforce security best practices.
• Experience collaborating with program or project managers in agile or hybrid delivery models.
• Ability to mentor technical team members and contribute to a culture of continuous improvement.
• Strong judgment in evaluating technical tradeoffs and escalating architectural decisions appropriately.