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Nonprofit
Director of Strategic Technology
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Description
Primary Responsibilities will include:
- Tableau / ETL pipelines: Administer and optimize automated dataflows that receive grantee reporting data in excel format, transform it based on templates, create user-friendly data visualizations in Tableau, and publish curated data visualizations in Tableau.
- Tableau / BI enablement: Assist internal colleagues in developing and refining Tableau dashboards, reports and data visualizations, including requirements translation, metric definitions, filter logic, and performance tuning to extract relevant information.
- External reporting support QA: In collaboration with MLSC’s grants team, track and document data quality issues in grantee report submissions (missing fields, invalid formats, etc.) and coordinate with grantees to remediate source-system configuration and submission errors.
- External stakeholder support: Provide office hours for external stakeholders, to help them with data collection workflows and submission troubleshooting, as well as other technology questions.
- External information support and platform administration: Oversee MLSC Community Connection platform development and support.
- Technology program leadership: In collaboration with MLSC’s grants team, lead the development, communication, implementation and support of a Grantee Technology Baseline Plan, including standards definition, implementation guidance, and support processes.
- Technology program leadership: In collaboration with MLSC’s grants team, provide constructive and supportive technical feedback to grantees seeking to apply for funding for technology projects.
- Technical review for funding requests: Partner with the grants team to evaluate technology grant applications, providing technical assessment, feasibility analysis, and risk/controls feedback.
- Grantee technical assistance: Deliver implementation support for approved grantee technology projects, including AI-enabled solutions (requirements, data readiness, integration considerations, and monitoring).
- Internal support: Prepare documentation of new and existing dataflow and technology processes.
- Internal support: Provide backup administrative support with MLSC’s internal grants database, file storage, and other technologies including data systems, access management, file storage and governance, and general IT support matters.
- Other duties as assigned.
Benefits
Salary/Benefits: $95,000 - $105,000 salary depending on experience and skills, plus generous benefits package including health, dental, long-term disability, exceptional retirement plan contributions, significant PTO, and organization-paid parking/transit allowance.
Level of Language Proficiency
English - proficient
Location
Associated Location
Suite 102
How to Apply
To Apply: Send a cover letter and resume to Dave Pantzer, Chief Program Officer, at dpantzer@mlsc.org. Ensure that the subject of the email contains the job title. Please mention where you saw this posting. Applications will be accepted until the position is filled, but please apply by April 30, 2026, for priority consideration. If selected, first round interviews will be virtual, and second round interviews will be in person at MLSC headquarters.
Reasonable Accommodations: If you require accommodations during our hiring process, email cwallace@mlsc.org.
Equal Opportunity Employment: The Maryland Legal Services Corporation considers the diversity of its workforce to be vital to our organization’s success in meeting its mission. We strongly encourage applicants from all cultures, races, life experiences, socio-economic classes, sexual orientations, age, gender, and physical abilities to apply. As an Equal Opportunity Employer, it is our policy not to discriminate against any employee or applicant due to race, color, religion, gender, sexual orientation, national origin, age, disability, familial status, marital status, predisposing genetic characteristics, actual or perceived domestic violence victim status, unemployment status, caregiver status, or any other category protected by law.
