Manager of Training and Capacity Building

REPORTS TO: Director of Training and Capacity Building

CLASSIFICATION: Exempt – Full Time

WORKING HOURS: Standard business hours with evening and weekend hours expected for special events and convenings

WORKING LOCATION: Hybrid; majority onsite in Boston-based office with statewide travel required

SALARY: $70,000–$75,000 annually (commensurate with experience)

Application Submission Deadline: Applications will be reviewed on a rolling basis until the position is filled

Anticipated Start Date: ASAP

ORGANIZATIONAL OVERVIEW

Mass Mentoring Partnership (MMP) is a dynamic statewide nonprofit organization committed to ensuring that every young person in MA has access to quality mentoring relationships, regardless of who they are or where they live.

An affiliate of The National Mentoring Partnership (MENTOR), MMP is part of a national effort that helps grassroots organizations foster quality mentoring relationships by producing research for the field, shaping policy change through advocacy, and driving public awareness on the impact of mentoring for young people.

For more than 30 years MMP has served as an intermediary organization, providing the critical link between national evidence-based research and programs across Massachusetts. MMP provides the tools, research, training, and best practices adults require to truly show up for youth in a caring and consistent way in schools, community, and workplaces.

We are committed to fostering an environment of diversity, equity, inclusion and belonging for all. We embrace our differences and celebrate our common humanity by valuing our varied perspectives, experiences, and opinions. Candidates of color, bilingual, and bicultural candidates are strongly encouraged to apply.

OVERVIEW OF THE POSITION

Mass Mentoring Partnership (MMP) is seeking a dynamic, forward-thinking Manager of Training and Capacity Building to help drive innovative strategies that advance our mission. Working collaboratively across the organization, this manager will play an integral role in strengthening youth-serving programs and institutions including, but not limited to, schools and workplaces throughout Massachusetts.

The successful candidate will be responsible for developing, conducting, and facilitating training while providing tailored coaching and consultation to individuals and programs through both internally funded and fee-for-service initiatives. They will also lead special projects designed to expand mentoring relationships and build fee-for service opportunities across diverse settings, sectors, and clients. Collaborating closely with the Director of Training and Capacity Building, they will continuously enhance and scale MMP's offerings to ensure they remain relevant, impactful, and deeply centered on equity within the full range of organizations to be served.

This role is expected to keep up with current trends and research on related topics that intersect with youth mentoring to keep training offerings relevant. This includes being a regular participant in events, activities and programs offered by MENTOR, our national leader. This role will also participate in and manage special projects as determined by the Director of Training and Capacity Building.

As a member of the MMP team, the manager will actively promote MMP’s mission, goals, and strategic direction to the broader community and targeted audiences. We expect all staff to pursue continuous professional growth and actively participate in meetings, organizational functions, and community events that nurture vital relationships across the Commonwealth.

This position will report to the Director of Training and Capacity Building, and will join a newly established Program Team. This is an exciting opportunity for an entrepreneurial teamplayer who is motivated to contribute to MMP’s next phase of growth and impact.

Training & Facilitation Responsibilities

• Curriculum Development: Develop new and revise current training curriculum so that all work is responsive to the needs of the field and our constituents in alignment with current research and best practices.
• Virtual & In-Person Learning: Produce and facilitate virtual and in-person learning tools that incorporate adult learning principles for diverse audiences on mentoring relationships.
• Network & Cohort Support: Work alongside the Program team to support training needs for members of specific cohorts and learning communities.

Program Coaching

• Client Engagement: Provide coaching and consultation on programmatic and organizational development topics to our network of programs.
• Research & Evidence Based Support: Provide programs and partners services that are based on nationally recognized research, tools, and systems.
• Outreach & Networking: Expand partnerships for activities and consultative services, including fee-for-services engagements.

Evaluation, Impact Tracking, and Data Management

• Evaluation Design: Support the development, implementation, and analysis of comprehensive evaluation tools and assessment frameworks to measure the effectiveness of MMP’s training modules and capacity-building initiatives in alignment with organizational key performance indicators (KPI’s).
• Salesforce Management: Utilize Salesforce as our central CMS/CRM to track training attendance and outcomes, log technical assistance interactions, manage network engagement data, and run reports to inform strategic decisions.
• Continuous Improvement: Translate evaluation data and feedback into actionable insights to iterate and improve curriculum delivery and organizational support.

CORE COMPETENCIES & QUALIFICATIONS

• Bachelors Degree in relevant field with 4 years of experience or a Master’s Degree in relevant field with 2 years experience preferred. Can be supplemented with:
  • Minimum of 8 -10 years of experience in program development & management, consultation and/or training in youth development.
• Content Knowledge: A strong understanding of mentoring and/or positive youth development and a commitment to social justice and racial equity.
• Ability to work and connect with diverse communities, people, and partners and a commitment to promoting inclusion in all practices and efforts.
• Ability to plan, organize, and think strategically to meet deliverables.
• Strong written and verbal communication and public presentation skills for diverse populations.
• Ability to work and communicate effectively in a team environment with colleagues, program providers, community stakeholders, and volunteers.
• Experience using technology for knowledge sharing, including web-based training with diverse audiences.
• Experience using Google suite and CRM systems, particularly Salesforce.
• Valid driver’s license and ability to travel to programs across the state of Massachusetts for training and program coaching.
• Some night and occasional weekend work. Flex hours for time outside typical work hours (9am-5pm).

• Salary $70,000 - 75,000/year - paid biweekly (commensurate with experience)
• Health & Dental insurance with employer premium contribution of 70% of monthly premium
• Paid time off including 13 paid holidays (plus 4 floating holiday)
• 401k with employer match (up to 4%)
• Life and STD/LTD insurance premiums 100% employer funded
• Pre-Tax Commuter Benefit
• Section 125 Flexible Benefit Plan
• Employee Assistance Program (EAP)
• Professional Development funds available
• Hybrid work environment (3 set days a week in-person per week)