Senior Case Manager (F/T)

The Senior Case Manager assists individuals with a history of homelessness, chronic mental illness and substance abuse problems with an array of supportive services to stabilize their medical and mental health conditions to prepare them for more independent living. The Senior Case Manager is responsible for working closely with the Program Coordinators and Social Service Coordinator to ensure that the residents are safe and are making healthy choices.

Reports to Social Service Coordinator

General Responsibilities

• Case management of Shelter-Plus Care residents at scattered Bethesda Project sites; provide an assessment of each resident’s needs and provide an individualized care plan for each resident
• Assist residents to maintain important relationships and serve as an advocate with their service providers, legal services and nutritional programs; assist residents in acquiring needed entitlements
• Assist residents during times of crisis, anxiety, apprehension or confusion, offering appropriate aid and support
• Coordinate Bethesda Project's housing application process
• Develop relationships with referral agencies to maintain necessary intake lists for each site
• Share information about Bethesda Project’s admissions process with agencies and potential applicants

Skill/Educational Requirements

• Master’s Degree in Social Work (Required)
• 1-2 years of experience preferred.
• Experience in case management, strong understanding of homelessness, substance abuse and mental health issues including a knowledge of the recovery process and drug and alcohol inpatient and outpatient programs
• Computer literacy with proficiency in MS Word, Excel, Outlook

Physical Requirements

• Ability to travel to multiple Bethesda Project sites
• Requires repetitive movement of hands and fingers for typing and/or writing
• Frequent standing, sitting, walking and climbing stairs, occasional stooping, kneeling or crouching
• Lifting up to 20lbs
• Ability to reach with hands and arms and perform audio and visual assessments, as required

Paid Time Off

• Medical & Dental Insurance

• Vision insurance

• Life insurance

• 403(b)

• Employee Assistance Program

• Employee Perks Program