Senior Manager, Education Program Operations

The Lymphoma Research Foundation seeks a Senior Manager to serve as the operational lead for its professional education portfolio, with a growing focus on regional, in-person education and networking forums for physicians and allied health professionals who treat patients with blood cancers. The Senior Manager, Education Program Operations manages the day-to-day operations of the Foundation's professional education programs and provides additional departmental support to ensure team success.

About the Foundation

Located in New York City, the Lymphoma Research Foundation is the nation's largest non-profit organization devoted to funding innovative research and serving the lymphoma community through a comprehensive series of education programs, outreach initiatives, and patient services.

The Lymphoma Research Foundation is dedicated to finding a cure for lymphoma, the most common form of blood cancer, by funding biomedical research and supporting the next generation of lymphoma researchers. With the guidance of the Foundation's prestigious Scientific Advisory Board (SAB), which is comprised of 45 of the world's leading lymphoma experts, the Foundation invests in the research projects and scientists that have the greatest potential to improve our understanding of lymphomas and lead to improved treatment options for patients. To date, the Foundation has funded more than $87 million in research focused on the origins and treatment of lymphoma.

Through comprehensive disease guides and publications, in-person conferences, and online resources, the Foundation provides education for people with lymphoma, as well as their loved ones and care partners. A robust suite of Foundation patient services provides direct support to people who have received a lymphoma diagnosis. These services include the national Lymphoma Resource Center, a Clinical Trials Information Service, Lymphoma Support Network, and a patient aid grant program. The Foundation also provides professional education and networking programs designed to increase the knowledge, skills and performance of healthcare professionals who treat and care for people with lymphoma and other blood cancers.

For more information about the Foundation, please visit lymphoma.org.

About the Opportunity

The successful candidate will bring direct experience managing program logistics and a demonstrated ability to manage multiple priorities; experience planning conferences or education programs for healthcare professionals is a plus. The Foundation's mission is to realize the promise of science to eradicate lymphoma and serve the community touched by this disease. A background in blood cancers is not required, and candidates with an interest in the Foundation's mission are encouraged to apply.

The Senior Manager will support and execute the Foundation’s professional education programs for healthcare professionals who treat and care for people with lymphoma. A key initiative is a new regional education forum launching in 2027, a multi-day, in-person program bringing together oncologists, physician assistants, nurse practitioners, nurses, pharmacists, and social workers, with a particular focus on community-based providers. The forum will deliver expert-led education on advances in blood cancer treatment while fostering professional networking and peer engagement. The Senior Manager will play a critical role in program execution, including managing relationships with program leadership, faculty, and sponsors; recruiting attendees; coordinating pre- and post-program evaluations; overseeing program preparation and logistics; and providing on-site support.

As the regional forum model evolves, the Foundation anticipates expanding it to additional regions and making it a central part of its professional education portfolio. The Senior Manager will grow with this work and is expected to take on a substantially larger role in its planning, execution, and expansion.

The Senior Manager will report to the Director of Scientific and Professional Education Programs and be accountable for managing the workflow, logistics, programming, and output of the Foundation's professional education portfolio, including its regional education forums. This individual will also provide additional departmental support to ensure team success, including preparation for professional education programs and other important department events. This position is based in the Foundation's New York City office; all New York-based staff are required to work in the Foundation office weekly Tuesday–Thursday; staff may elect to work remotely Mondays and Fridays.

Responsibilities

Professional Education Program and Regional Forum Management

• Lead project management for the Foundation’s professional education programs and regional education forums, including: workplans, timelines, agenda development with co-chairs and faculty, and on-site logistics.
• Manage attendee recruitment and registration in collaboration with Strategic Partnerships and Marketing & Communications, prioritizing community-based and non-academic providers across each region.
• Administer pre-program surveys assessing practice settings, patient populations, and familiarity with and barriers to adopting new therapies; use findings to inform agendas and breakout assignments.
• Oversee post-program evaluations and follow-up assessments, analyzing quantitative and qualitative feedback and summarizing outcomes and recommendations for Foundation leadership.
• Coordinate networking, mentorship, and cross-disciplinary activities, including post-program follow-up and distribution of Foundation resources to sustain peer engagement and regional professional networks.
• Manage the professional education calendar in collaboration with Foundation leadership, identifying faculty and speakers, coordinating co-chair and planning committee engagement, resolving scheduling conflicts, and prioritizing time-sensitive commitments.
• Support expansion of regional forums through research on prospective regions, partners, and venues; provide recommendations aligned with organizational priorities and contribute to fiscal year planning, budgeting, and forecasting.

Event and Meeting Logistics

• Support every aspect of planning logistics for professional education programs and regional education forums, including venue contracting, save-the-dates and invitations, note-taking during planning meetings, collection of faculty biographies, headshots, and presentations, and liaising with venues and vendors on room setup, rooming lists, AV, and catering.
• Create and issue Requests for Proposals (RFPs) to potential venues and vendors for Foundation education programs, and coordinate internal review and contract execution, including conducting site visits as needed.
• Lead day-of-event operations, including onsite registration, liaising with faculty and program participants, and ensuring proper recognition of sponsoring donors on site.
• For programs with a virtual component, assess available online meeting platforms and make recommendations to leadership on vendor selection, staffing needs, and instructions for presenters and attendees.
• Prepare and develop program materials, including coordination of shipping and delivery.

Strategy and Program Growth

• Develop bi-annual reports on trends in hematology/oncology professional education for the Chief Program Officer, including strategic and expansion recommendations to inform departmental planning and program growth.
• Identify new ways to leverage professional education programming to increase the Foundation's reach and visibility among healthcare professionals, particularly who practice in non-academic settings.
• Stay current with trends in healthcare professional education, meeting design, and the evolving blood cancer treatment landscape to ensure that Foundation programs reflect best practices.

Sponsorship and Partnerships

• Drive the successful fulfillment of sponsorship commitments for professional education programs by managing digital and on-site recognition, as well as post-program reporting and grant reconciliation.
• Manage exhibitor and education hall space for program partners and sponsors, including booth assignments, exhibitor communications, and on-site coordination.
• Serve as the primary point of contact for registered sponsors, communicating program details, deadlines, and on-site logistics.
• Develop comprehensive reconciliation reports following each program and prepare all required documentation to ensure compliance with sponsor requirements and Foundation policies.

Communications and Administrative Support

• Serve as a liaison between department leadership and internal teams, including Marketing & Communications/Database staff, to develop program registration webforms, informational webpages, and e-communications.
• Draft, edit, and distribute high-quality correspondence, reports, and program materials for faculty, program leadership, and sponsors.
• Proactively manage professional education communications, ensuring timely follow-up with internal and external stakeholders, including program attendees, faculty, and partners.
• Represent the Foundation at local and national hematology/oncology meetings as needed.
• Assist with administrative tasks as needed.

Skills and Qualifications

Required

• Bachelor's degree and at least 5 years of relevant professional experience required.
• Direct experience managing program logistics required.
• Highly skilled with Microsoft Office applications; ability to learn new software programs.
• Exceptional interpersonal skills, written and verbal communication skills.
• Experience planning and/or executing conferences, regional meetings, or education programs for physicians and other healthcare professionals.
• Confident, goal-oriented, strategic self-starter able to work independently and collaboratively across internal and external partners.
• Interest in serving the community touched by lymphoma.
• Ability to travel to various locations across the United States to assist with regional forums and other professional education programming on site; some events may cover evening and weekend hours.
• Travel to other Foundation events and Foundation-related meetings as needed.
• Total travel estimated at 20% (all domestic). Ability to lift at least 20 lbs.

Preferred

• Experience with program evaluation, including survey design and analysis.

What We Offer

• Salary of $70,000–$80,000 annually, based on applicable skills and experience.
• Health, dental, and vision coverage; short- and long-term disability; 403(b) retirement plan with up to a 5% employer match, along with additional benefits.
• Hybrid work schedule (Tuesday–Thursday in office; Monday and Friday remote-optional).

Health, dental, and vision coverage; short- and long-term disability; 403(b) retirement plan with up to a 5% employer match.