Program Officer, Legal Services

Responsibilities

Responsibilities

• Provide comprehensive administrative and operational support to the National Legal team, including conference coordination, training and meeting scheduling, website and SharePoint management, systems development, and finance support as appropriate.
• Support the development, implementation, and ongoing management of legal department‑wide policies and procedures.
• Develop monitoring and tracking tools to enhance program delivery and ensure compliance with all relevant requirements.
• Support the design and implementation of the program monitoring and evaluation plan and activities, including development and upkeep of program dashboards
• Manage compliance systems in collaboration with the Associate Director and Director, ensuring consistent application across programs.
• Support Technical Assistance Staff Attorneys by maintaining a centralized library of training resources, and facilitate access to external professional development opportunities.
• Support the Associate Director in designing, implementing, and maintaining the fee‑for‑service model.
• Under the supervision of the Associate Director, provide support to the legal team on invoicing, budget monitoring and reimbursements as needed based on funding and activities.
• Under the supervision of the Associate Director, support the planning and execution of legal department conference.
• In coordination with the Associate Director and Director, contribute to the development of centralized systems for resource libraries, templates, program guidance, and monitoring
• Perform other duties and tasks, as required.

Qualifications

Education: Bachelor’s degree

Experience:

• At least 3-5 years of professional experience, ideally related to refugees and migration, immigration legal services, and/or immigration policy, preferably with a non-governmental organization.
• Demonstrated ability to produce high-quality and accurate documents, data reports, and other work product.
• Strong organizational and systems‑thinking skills, with demonstrated experience managing multiple projects simultaneously.
• Excellent organizational and time management skills, and able to timely manage multiple projects at one time.
• Excellent written and verbal communication skills in English.
• Excellent analytical skills and attention to detail.
• Demonstrated ability to work effectively with a high degree of autonomy and independence.
• Strong interpersonal and diplomacy skills, including the ability to engage professionally with a range of partners.
• Must be willing to travel domestically for monitoring visits, site visits, and program meetings.
• Ability to work in a multi-cultural environment required.
• Ability to work with several different teams remotely.
• Ability to work on several different programs at the same time, as well as flexibility to manage competing priorities.

Skills:

• Ability to speak a second language is ideal.

CWS offers a competitive benefits package that includes:

• 403 (b) Retirement Plan

• Medical, Dental and Vision Insurance

• Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)

• 14 Official Holidays

• 12 Sick Days Off (Accrued monthly)

• Life Insurance and AD&D

• Long Term and Short-Term Disability

• Employee Assistance Program (EAP)

• Health Savings Account

• Flexible Spending Accounts

• Ability to speak a second language is ideal.