Director of Operations - Cat Rescue

Are you a passionate animal welfare leader ready to make a real difference for cats in need? Stray Cat Alliance is looking for a Director of Operations to help drive our lifesaving mission forward.

About Us

Stray Cat Alliance is a leading LA-based nonprofit dedicated to creating a better world for cats through high quality medical and wellness care, adoptions, spay/neuter services, trap-neuter-return (TNR), and community support programs. Our team is deeply committed to creating humane, community-based solutions while working toward a no-kill nation.

The Role

The Director of Operations provides leadership, direction, and supervision of our clinical practice and our lifesaving programs to ensure best practices and high standards across all operations. You'll oversee day-to-day animal care, enrichment, medical care, programming, and facilities: making sure communication flows smoothly, teams are supported, and every animal in our care gets what they need.

This role is for someone who leads by example and isn't afraid of getting their hands dirty working alongside staff and volunteers. You'll model our core values, champion continuous improvement, and ensure that every team member delivers excellent customer service and upholds the highest standards in animal welfare.

What You'll Do

You'll oversee multiple departments and programs including foster, adoption, shelter medicine, Access to Care, Safe at Home, volunteers, and care for community cats. Your days will include coaching and developing staff, collaborating with veterinarian professionals in the clinic, and leading staff through the rewarding, and often difficult, realities of shelter work. You'll also help build a culture where every team member feels trusted, valued, and equipped to do their best work thanks to strong leadership, smooth operations, and excellent communication.

This role is meaningful and demanding in equal measure. You'll work in an active shelter environment that can include exposure to animal odors, noise, and occasionally aggressive or injured animals.

What We're Looking For

• 8+ years of animal sheltering leadership experience
• 5+ years of team management experience
• Strong communicator - comfortable speaking publicly and writing clearly
• Calm under pressure, skilled at conflict resolution, and solutions-oriented
• Proficient in Google Suite; ShelterLuv experience a plus
• Deep commitment to the Stray Cat Alliance mission and to helping people
• Availability for occasional evenings and weekends

This is a full-time, exempt position based primarily in South Los Angeles.

See the full job description for complete details on responsibilities and qualifications.

Proficient Spanish preferred