Advocate Manager

The Advocate Manager supervises up to 30 Volunteer Advocates serving cases for up to 45 cases assigned to CASA Lake County by the Juvenile Court Judges. The standard work week includes 40 hours for full-time Advocate Managers. The Advocate Manager reports to the Program Manager. Performance is reviewed at least annually.

Qualifications The Advocate Manager should have the following minimum level of skills and experience:

• Bachelor's degree in social service or other related field or equivalent combination of education and experience.
• Background in volunteer management is desirable.
• Experience working with children in prior employment.
• Experience as a CASA volunteer is desirable.
• The ability to communicate with, supervise, and empower volunteers to be effective in their roles.
• The ability to work cooperatively as a member of the CASA team.
• Prior management experience is desirable
• Experience in formal or legal writing in prior employment desirable.

Responsibilities Advocate Manager:

• Case Supervision and Collaborative Case Management
• Managing, Motivating/Supporting, and Developing Volunteer Advocates
• Court and Social Service Agency Collaboration Responsibilities

CASA Lake County Organizational requirements:

• Commitment to CASA Lake County’s goals and mission to promote and protect the best interest of children who have been abused or neglected, by training volunteers to advocate for them in courts, in schools and in our community to help them find safe, permanent, and loving homes.
• Commitment to embodying and implementing CASA Lake County’s Guiding Principles in all aspects of work.
• Completion of CASA Lake County’s 40-hour training program within the first quarter of hire.
• Commitment to ongoing education, completing at least 12 hours per year of relevant continuing education with a portion of the 12 hours devoted to training on Diversity, Equity, Inclusion, Accessibility and Belonging Principles.
• Maintains effective computer skills including Microsoft Word, Excel, Outlook, Zoom, Microsoft Teams, Adobe and the Optima database.
• Cooperative staff support.
• Organizes and maintains electronic case files, updating information in a timely manner.
• Preparing new cases for assignment.
• Complete daily timesheets.
• Maintains confidentiality of all information and records.
• Submits to all background checks and Mandated Reporter or other training required by CASA Lake County.
• Performs other duties as assigned by the Program Directors or Executive Director.

CASA Lake County is an Equal Opportunity Employer. It provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability, in accordance with applicable federal and state laws. We commit to ensuring that our mission aligns with our core values, and that every aspect of our organization incorporates these principles.

• Performance review policy
• 15 annual paid holidays
• Paid vacation/personal days
• Health, dental, and life insurance
• Simple IRA Retirement Plan with matching contribution up to 3% of salary
• $40/month personal phone usage reimbursement