Hope LoanPort® (HLP) is a neutral, national, and non-profit utility providing technology-based solutions that facilitate transparency, accessibility, consistency of treatment and a superior experience to consumers and their advocates in pursuit of foreclosure alternatives and affordable home loans in underserved markets.
Use of HLP is free for the authorized HUD-approved nonprofit housing counselors
working on behalf of the homeowner. For mortgage servicers, homeowners and their advocates, HLP is an established communication and processing platform dedicated to providing homeowners with a neutral assistance option. HLP is regularly updated to facilitate compliance with evolving Federal and Investor assistance programs and servicing guidelines. HLP's secured web-based portal includes real time messaging between counselors and servicers, status updates, and electronic document storage.