Before hospitality houses were built, it was not unusual to find family members sleeping in waiting areas, their cars, or patient rooms, because they were afraid to be too far from their loved one. These patients and their caregivers are confronted with many care and treatment decisions. Often underestimated during this time are the financial burdens associated with a family member’s illness or injury. Added expense of travel, food, lodging, out-of-pocket medical expenses, and the possibility of loss or reduction in wages is very stressful on the patients, caregivers and their families.
A patient’s experience through their continuum care journey is more than what just happens within the medical facility in which they are receiving treatment. It is a sum of all interactions the patient and their families experiences.
The Pay-It-Forward House, NFP has been serving patients and their families since 2005.
Last year alone