The model is simple: Baltimoreans receive training on inclusive listening and make calls to neighbors to offer support, assess well-being and create critical connections. Individuals can volunteer to make phone calls, or if you have clinical training, you can also volunteer to support a cohort of volunteers.
BNN began as a Covid-19 response in April 2020, and as of April 2021 has trained over 750 volunteers and made over 38,000 phone calls to older adults in Baltimore City.