BBB’s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by: Creating a community of trustworthy businesses Setting standards for marketplace trust Encouraging and supporting best practices Celebrating marketplace role models, and Denouncing substandard marketplace behavior
For over 100 years, BBB has helped people make smarter decisions and is evolving to meet fast changing marketplace needs.
BBB offers its national and local consumer services online and in person. Through our efforts, BBB helps millions of people each year.
The Council of Better Business Bureaus(CBBB) is the network hub for BBBs in the US and Canada. Like BBBs, CBBB is dedicated to fostering honest and responsive relationships between businesses and consumers -- instilling consumer confidence and advancing a trustworthy marketplace for all.